Breonna Ivey
Charlotte,NC
Summary
With a strong background in patient care coordination and customer service, I excel in environments requiring direct patient interaction and support. At Talent Bridge (the Lash Group), I enhanced patient account management, demonstrating my ability to merge hard skills like outbound calling with soft skills such as empathy and communication. My experience spans from educational support at Pinewood Elementary to specialized care for autistic children, showcasing a versatile skill set aimed at improving client outcomes.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Talent Bridge (the Lash Group)
2024.04 - 2024.12
Made outbound calls to customers to assist with their account , updated and keyed patients diagnosis in system.
Security Officer
Allied Universal Security Services
2021.11 - 2022.05
I would sit & watch the cameras all day and watch every two hours i would do a tour around the building and assist people with needs & lost items.
Behavior Technician
ABS Kids
2024.01 - 2024.05
I assist with teaching school age kids that are autistic and on the spectrum.
Teacher Assistant
Pinewood Elementary School
2023.08 - 2023.12
Helped in grade school with their homework and any other subjects they had for school.
Customer Service Agent
Iqor
2022.06 - 2022.12
Assisted Customer’s with their insurance needs.
Package Handler
UPS
2021.06 - 2021.10
I would scan bad barcodes on packages and replace them with the right barcode & send them down the belt.
Education
Vance High School
Charlotte, NCSkills
- Customer Service
- Patient Care Coordination
- Patient Care
- Nursing
- Outbound Calling
Timeline
Patient Care Coordinator
Talent Bridge (the Lash Group)
2024.04 - 2024.12
Behavior Technician
ABS Kids
2024.01 - 2024.05
Teacher Assistant
Pinewood Elementary School
2023.08 - 2023.12
Customer Service Agent
Iqor
2022.06 - 2022.12
Security Officer
Allied Universal Security Services
2021.11 - 2022.05
Package Handler
UPS
2021.06 - 2021.10
Vance High School