Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Shelf Service Bouncers
05.2014 - 07.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Veterinary Assistant
Vet Tech | Shot Vet
02.2020 - 08.2022
Provided customer support to clients, answering questions and addressing concerns.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Administered medications to animals in treatment and documented changes in condition.
Front Desk Secretary
Kissimmee Animal Hospital
05.2018 - 08.2019
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Assisted coworkers and staff members with special tasks on daily basis.
Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.