Youthful, goal-oriented leader with over four years of customer service experience working directly with the public. Trained in project and time management with extensive knowledge on training & building a productive team and proven multitasking abilities. Committed to maintaining professional relationships with clients and employees to increase profitability and drive business results.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency. Ensures all company polices are upheld while ensuring each guest receives exceptional service. Holds all employees accountable and validates manager productivity
- Generated a 21% return in 2020 by analyzing individual stock, sector and current market conditions. Assessed hourly market conditions to look for hedge and arbitrage opportunities.
- 4.7 out 5 star rating out of 100+ deliveries. Maintained consistent on-time delivery record with 93% of all orders arriving ahead of schedule. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Quickly adapted training plans for associate needs, keeping timelines, policies, and desires in mind. Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Relocated to four different locations to assist in training needs for the specific location before being promoted to assistant general manager. Conducted orientation sessions to assess skill levels and areas of strength and weakness. Conducted orientation sessions and organized on-the-job training for new hires.
Customer service
Collects & studies US quarters
Hiking, biking, swimming, camping, waterfall chasing, you name it! If it involves nature & I can bring my pups, I am all for it!