Summary
Overview
Work History
Education
Skills
numismatic
Outdoor Enthusiast
Timeline
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Breonna Marlow

Maintains A High Level Of Professionalism, Patience And Efficiency To Minimize Customer Dissatisfaction And Increase Customer Loyalty. Proven Capability To Troubleshoot Issues To Resolve Conflicts Quickly.
Mt. Vernon,IL

Summary

Youthful, goal-oriented leader with over four years of customer service experience working directly with the public. Trained in project and time management with extensive knowledge on training & building a productive team and proven multitasking abilities. Committed to maintaining professional relationships with clients and employees to increase profitability and drive business results.

Overview

2
2
years of post-secondary education
5
5
years of professional experience

Work History

General Manager

Panera Bread
Mount Vernon, IL
01.2020 - Current

- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency. Ensures all company polices are upheld while ensuring each guest receives exceptional service. Holds all employees accountable and validates manager productivity

Stock Trader

Self Emplyed
04.2020 - Current

- Generated a 21% return in 2020 by analyzing individual stock, sector and current market conditions. Assessed hourly market conditions to look for hedge and arbitrage opportunities.

Dasher

Door Dash
Mount Vernon, IL
11.2020 - Current

- 4.7 out 5 star rating out of 100+ deliveries. Maintained consistent on-time delivery record with 93% of all orders arriving ahead of schedule. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Assistant General Manager

Panera Bread
Paducah, KY
02.2019 - 01.2020

- Quickly adapted training plans for associate needs, keeping timelines, policies, and desires in mind. Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Manager

Panera Bread
Saint Louis, MO
10.2018 - 11.2019

- Relocated to four different locations to assist in training needs for the specific location before being promoted to assistant general manager. Conducted orientation sessions to assess skill levels and areas of strength and weakness. Conducted orientation sessions and organized on-the-job training for new hires.

Education

Associate of Arts - Business Adminstration

Rend Lake College
Ina, IL
05.2016 - 12.2017

Skills

    Customer service

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numismatic

Collects & studies US quarters

Outdoor Enthusiast

Hiking, biking, swimming, camping, waterfall chasing, you name it! If it involves nature & I can bring my pups, I am all for it!

Timeline

Dasher

Door Dash
11.2020 - Current

Stock Trader

Self Emplyed
04.2020 - Current

General Manager

Panera Bread
01.2020 - Current

Assistant General Manager

Panera Bread
02.2019 - 01.2020

Manager

Panera Bread
10.2018 - 11.2019

Associate of Arts - Business Adminstration

Rend Lake College
05.2016 - 12.2017
Breonna MarlowMaintains A High Level Of Professionalism, Patience And Efficiency To Minimize Customer Dissatisfaction And Increase Customer Loyalty. Proven Capability To Troubleshoot Issues To Resolve Conflicts Quickly.