Summary
Overview
Work History
Education
Skills
Timeline
Generic
Breonna Pay

Breonna Pay

Richmond,KY

Summary

Dynamic professional with a proven track record at Copart Auto Auctions, excelling in high-volume environments. Known for exceptional customer service and attention to detail, I effectively resolved complex issues while maintaining a positive attitude. Adept at multitasking and fostering teamwork, I thrive in collaborative settings, ensuring client satisfaction and operational efficiency.

Overview

6
6
years of professional experience

Work History

Stay at Home Mom

Self
01.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Caregiver

Family Choice Home Care
12.2024 - 02.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Housekeeper

Sparkle Solutions Cleaning Service
03.2024 - 10.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Title Clerk

Copart Auto Auctions
03.2024 - 05.2024
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Communicated with customers to resolve common title issues.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.

Call Center Representative

Pearl Interactive Network
10.2023 - 01.2024
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Assistant Teacher

Estill Child Development
05.2023 - 07.2023
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Lead Teacher

Play and Learn Childcare
01.2023 - 05.2023
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Drive-Thru Cashier

Dairy Queen Grill & Chill
10.2021 - 03.2022
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.

Assistant Teacher

ABC Daycare and Learning Center
04.2021 - 10.2021
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.

Housekeeper

Crothall Healthcare Inc.
06.2020 - 08.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Greeter

Cracker Barrell Old Country Store
04.2019 - 06.2019
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
  • Answered customer questions and pointed individuals in right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
  • Demonstrated strong attention to detail by ensuring all necessary materials, such as maps or brochures, were readily available at the entrance for guests'' convenience.
  • Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
  • Managed crowd control during peak hours, maintaining order and safety while minimizing wait times for guests.

Education

Highschool - Highschool

Berea Community Highschool
Berea, KY
05.2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities

Timeline

Caregiver

Family Choice Home Care
12.2024 - 02.2025

Housekeeper

Sparkle Solutions Cleaning Service
03.2024 - 10.2024

Title Clerk

Copart Auto Auctions
03.2024 - 05.2024

Call Center Representative

Pearl Interactive Network
10.2023 - 01.2024

Assistant Teacher

Estill Child Development
05.2023 - 07.2023

Lead Teacher

Play and Learn Childcare
01.2023 - 05.2023

Drive-Thru Cashier

Dairy Queen Grill & Chill
10.2021 - 03.2022

Assistant Teacher

ABC Daycare and Learning Center
04.2021 - 10.2021

Housekeeper

Crothall Healthcare Inc.
06.2020 - 08.2020

Greeter

Cracker Barrell Old Country Store
04.2019 - 06.2019

Stay at Home Mom

Self
01.2019 - Current

Highschool - Highschool

Berea Community Highschool

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