Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breonna Saguid

San Diego,CA

Summary

Adept at enhancing client experiences and streamlining operations, I leveraged advanced communication and organizational skills at Memorial Hospital of Rhode Island to improve patient outcomes. Known for a friendly, positive attitude and a strong leader, I consistently received positive feedback, contributing to a more efficient and compassionate environment.

Overview

25
25
years of professional experience

Work History

Phenix Salon

Self-employeed
01.2000 - Current
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Achieved consistent positive feedback from clients regarding their experience at the salon
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.

Receptionist

Morgan Run Golf And Resort
01.2021 - 01.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

ER Clerk

Memorial Hospital of Rhode Island
01.2000 - 01.2001
  • Maintained physician and clinic schedules.
  • Ensured a smooth-running ER by promptly updating electronic health records and maintaining patient confidentiality.
  • Managed high-stress situations calmly while providing emotional support to distressed patients or families during emergencies.
  • Provided compassionate customer service to patients, addressing their concerns and answering questions about the ER experience.
  • Processed insurance approval forms for scheduled procedures and office visits.
  • Contributed to a positive work atmosphere through effective communication with team members and supporting colleagues as needed.
  • Facilitated seamless communication between patients, family members, healthcare providers, and hospital departments for optimal patient outcomes.
  • Maintained an organized work environment, ensuring all necessary forms and supplies were readily available for efficient operations.
  • Collaborated with medical professionals to provide timely and accurate information for better patient care.

Education

Associate of Science - Medical Assistant Secretary

Community College of Rhode Island
Warwick, RI
01-2000

Cosmetology -

Arthur Angelo's School of Cosmetology
Providence, RI
01-1995

Skills

  • Client consultation
  • Advanced communication skills
  • Strong leader
  • Social skills
  • Scheduling appointments
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Professional telephone etiquette
  • Attention to Detail
  • Time Management
  • Strong organizational skills
  • Patient check-in

Timeline

Receptionist

Morgan Run Golf And Resort
01.2021 - 01.2022

Phenix Salon

Self-employeed
01.2000 - Current

ER Clerk

Memorial Hospital of Rhode Island
01.2000 - 01.2001

Associate of Science - Medical Assistant Secretary

Community College of Rhode Island

Cosmetology -

Arthur Angelo's School of Cosmetology

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Breonna Saguid