Breonna Saguid
San Diego,CA
Summary
Adept at enhancing client experiences and streamlining operations, I leveraged advanced communication and organizational skills at Memorial Hospital of Rhode Island to improve patient outcomes. Known for a friendly, positive attitude and a strong leader, I consistently received positive feedback, contributing to a more efficient and compassionate environment.
Overview
25
25
years of professional experience
Work History
Phenix Salon
Self-employeed
13179 Black Mountain Rd. Suite 101
01.2000 - Current
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Achieved consistent positive feedback from clients regarding their experience at the salon
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
Receptionist
Morgan Run Golf And Resort
5690 Cancha De Golf, Rancho Santa Fe, CA 92091
01.2021 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
ER Clerk
Memorial Hospital of Rhode Island
111 Brewster St, Pawtucket, RI 0286
01.2000 - 01.2001
- Maintained physician and clinic schedules.
- Ensured a smooth-running ER by promptly updating electronic health records and maintaining patient confidentiality.
- Managed high-stress situations calmly while providing emotional support to distressed patients or families during emergencies.
- Provided compassionate customer service to patients, addressing their concerns and answering questions about the ER experience.
- Processed insurance approval forms for scheduled procedures and office visits.
- Contributed to a positive work atmosphere through effective communication with team members and supporting colleagues as needed.
- Facilitated seamless communication between patients, family members, healthcare providers, and hospital departments for optimal patient outcomes.
- Maintained an organized work environment, ensuring all necessary forms and supplies were readily available for efficient operations.
- Collaborated with medical professionals to provide timely and accurate information for better patient care.
Education
Associate of Science - Medical Assistant Secretary
Community College of Rhode Island
Warwick, RI01-2000
Cosmetology -
Arthur Angelo's School of Cosmetology
Providence, RI01-1995
Skills
- Client consultation
- Advanced communication skills
- Strong leader
- Social skills
- Scheduling appointments
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Professional telephone etiquette
- Attention to Detail
- Time Management
- Strong organizational skills
- Patient check-in
Timeline
Receptionist
Morgan Run Golf And Resort
01.2021 - 01.2022
Phenix Salon
Self-employeed
01.2000 - Current
ER Clerk
Memorial Hospital of Rhode Island
01.2000 - 01.2001
Associate of Science - Medical Assistant Secretary
Community College of Rhode Island
Cosmetology -
Arthur Angelo's School of Cosmetology