A top-performing Quality Improvement Manager with extensive experience working with Federal Qualified Health Centers, grant funding, and proposal management. Highly skilled in conducting comprehensive evaluations of existing healthcare operations, identifying inefficiencies, redundancies and risks, innovating strategic process improvements to optimize quality service delivery, outcomes, and patient success. Proven ability in partnering with interdisciplinary leadership to outline short- and long-term objectives, delivering innovative strategies and solutions to foster growth and organizational development. Recognized for maintaining working knowledge of National Healthcare Safety Network definitions, standards, as well as Joint Commission Standards, California Department of Health regulations, CMS regulations, and infection surveillance requirements.
● Identified and implemented processes to drive improvement in healthcare administration and patient outcomes with SUD clients.
● Cultivated relationships with community providers, agencies, and organizations delivering MAT, ICS and chronic disease management for patients across BHS recovery sites.
● Managed project activities pertaining to organizational change management, including development and execution of user adoption, implementation, and training plans.
● Monitored and identified project risks, issues, and trigger events by executing mitigation plans and strategies; resolved and escalated risks or issues.
♦ Reduced safety risks by enforcing public health guidelines, including COVID-19, opioid overdose, and HIV.
APIC- Association for Professionals in Infection Control & Epidemiology.
Project Management Institute