Brepele Danagogo
Little Neck,NY
Summary
Proven track record in enhancing safety and client satisfaction at Eagle Security Training Academy, showcasing strong patrolling and verbal communication skills. Expert in security protocols and customer service, significantly reducing errors in eligibility determinations for the City of New York. Achieved commendable compliance levels and emergency response times.
Overview
35
35
years of professional experience
Work History
Security Guard Training Instructor
Eagle Security Training Academy
09.1988 - 08.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Eligibilty Specialist
City Of New York, Dept Of Human Administration
03.1994 - 01.2005
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
Education
Associate of Arts -
John Jay College of Criminal Justice of The City University of New York
New York, NY05.1995
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
Timeline
Eligibilty Specialist
City Of New York, Dept Of Human Administration
03.1994 - 01.2005
Security Guard Training Instructor
Eagle Security Training Academy
09.1988 - 08.2023
Associate of Arts -
John Jay College of Criminal Justice of The City University of New York
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