Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Breshona McMeans

Pike Road,AL

Summary

  • Communicative individual with strong understanding of dynamics of residence hall life to handle challenging situations with empathy and efficiency. Experienced in guiding and helping residents meet academic and personal goals. Knack for building relationships and helping students navigate challenges of college life. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in any and all position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in any and all position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
years of professional experience

Work History

Tuskegee University Kellogg Hotel And Conference Center

Thompkins Hall
2023.10 - 2024.05 (7 months)

Job overview

  • Enhanced resident satisfaction by implementing creative programming and fostering a strong sense of community.
  • Improved facility management through regular inspections, maintenance coordination, and timely response to issues.
  • Collaborated with other staff members for successful event planning, team building, and student engagement initiatives.
  • Managed budgets and resources efficiently to provide high-quality services within allocated funds.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Lucilles Eatery

Lead Trainee Cashier
2019.03 - 2023.10 (4 years & 7 months)

Job overview

  • Enhanced customer satisfaction by providing efficient and accurate cash handling services.
  • Reduced waiting times for customers by processing transactions quickly and accurately.
  • Maintained a clean and organized workspace, ensuring a professional appearance at all times.
  • Assisted in reducing shrinkage by vigilantly monitoring the checkout area for potential theft or fraud.
  • Ensured accurate recordkeeping by balancing cash drawer at the beginning and end of each shift.
  • Provided prompt assistance to fellow team members as needed, promoting a collaborative work environment.
  • Addressed customer inquiries with professionalism and knowledge, resolving issues efficiently and effectively.
  • Increased customer loyalty through friendly and attentive service during each transaction.
  • Lifted up to 65 pounds at once and used forklift to move heavier loads.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.

Guthries

Cashier
2023.04 - 2023.07 (3 months)

Job overview

  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained and mentored new sales representatives.
  • Upsold additional products and services to customers, increasing revenue.

Education

Virginia College - Montgomery Montgomery,Al

Cosmetology from Hair, Skin. & Nails
05.2016

University Overview

  • Best and efficent guest service interactions
  • learning skin anatomy hair dresssing courses

Sidney Lanier 1756 S Court St Montgomery, AL 36104

High School Diploma
05.2014

University Overview

Skills

  • Training Facilitation
  • Event Planning
  • Community Building
  • Crisis Intervention
  • Time Management
  • Decision Making
  • Problem Solving
  • Policy Enforcement
  • Customer Service
  • Staff Training

Timeline

Thompkins Hall
Tuskegee University Kellogg Hotel And Conference Center
2023.10 - 2024.05 (7 months)
Cashier
Guthries
2023.04 - 2023.07 (3 months)
Lead Trainee Cashier
Lucilles Eatery
2019.03 - 2023.10 (4 years & 7 months)
Virginia College - Montgomery
Cosmetology from Hair, Skin. & Nails
Sidney Lanier
High School Diploma
Breshona McMeans