Bret Beaudry
Customer Service Professional And Artist
Fenton,MI
Summary
Skilled Customer Service Professional and Graphic Artist specializing in social media. Highly artistic, always on-task and fluent in Photoshop. Consistently creates skilled, creative and brand-specific content. Facilitates a positive, healthy engagement with customers to best solve their issues.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work History
Graphic Designer
OPEN DOOR REPERTORY COMPANY
Oak Park, Illinois
09.2007
- Worked with clients to gather and define requirements; provided mockup designs to assist in narrowing their criteria.
- Developed creative design for print materials, programs and signs.
Artistic Associate
FLINT REPERTORY THEATRE
Flint, Michigan
09.2018 - Current
- Performed in The Boatman, One Flew Over the Cuckoo's Next, The New Works Festival, and the Rooftop Concert.
- Performed as a voice-over artist for the Flint Mural Plays, a collection of original content inspired by the city's murals.
- Instructed 9-10 year old children in creating and developing a story-book into a fully scripted performance piece.
- Instructed 14-15 year olds in the basic fundamentals of acting and character development.
- In each course, scenes were researched, collected, and adapted from literary source materials.
Server
BLACKROCK BAR & GRILL
Hartland, Michigan
09.2016 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Social Media/Graphic Designer
VAPORIA
Fenton, Michigan
06.2017 - 10.2020
- Put together videos for social media, advertising and informational purposes.
- Met with customers to present mockups and collect information for adjustments.
- Developed creative design for product labels and social media advertisements
- Designed website layouts, templates and unique branded looks.
- Created digital image files for use in digital and traditional printing methods.
- Ran the company's social media Instagram, Facebook, Snapchat and Twitter accounts
- Addressed customer complaints and found suitable solutions to maintain positive customer relations.
Guest Artist/Instructor
FLINT YOUTH THEATRE
Flint, Michigan
06.2015 - 10.2017
- Acted as a Guest Artist in It's A Wonderful Life, The Cat in the Hat, and Robin Hood.
- Taught Acting For Film, a class that focused on intimate, subtle performance for the camera.
- Filmed and edited scene footage and presented it for the students and their families.
Server
NIU JAPANESE FUSION LOUNGE
Chicago, Illinois
01.2009 - 06.2015
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Acted as a positive voice of leadership and ensured that service ran smoothly.
Writer/Digital Content Creator
REPUTATION.COM
Chicago, Illinois
06.2012 - 12.2013
- Developed original content using social listening and independent sources.
- Strengthened content through proofreading and editing.
- Wrote quality content for clients, enabling site visitors to quickly obtain information.
- Organized collected information to produce well-written articles.
- Consulted with editors to shape story and eliminate any errors.
Deposition Editor
SAVAGE ENGINEERING, INC.
Grand Blanc, Michigan
04.2006 - 07.2007
- Prepared summaries of court documents and streamlined pertinent information for an expert trial witness.
- Organized and formatted the information in an easily accessible format.
Education
Bachelor of Fine Arts - Theatre
UNIVERSITY OF MICHIGAN
Flint, Michigan 09.2002 - 06.2007
Skills
Digital design
Logo design
Mastery of Adobe Creative Suite
Complaint resolution
Order fulfillment
Sales expertise
Creative problem solving
Technical Support
Timeline
Artistic Associate
FLINT REPERTORY THEATRE
09.2018 - Current
Social Media/Graphic Designer
VAPORIA
06.2017 - 10.2020
Server
BLACKROCK BAR & GRILL
09.2016 - Current
Guest Artist/Instructor
FLINT YOUTH THEATRE
06.2015 - 10.2017
Writer/Digital Content Creator
REPUTATION.COM
06.2012 - 12.2013
Server
NIU JAPANESE FUSION LOUNGE
01.2009 - 06.2015
Graphic Designer
OPEN DOOR REPERTORY COMPANY
09.2007
Deposition Editor
SAVAGE ENGINEERING, INC.
04.2006 - 07.2007
Bachelor of Fine Arts - Theatre
UNIVERSITY OF MICHIGAN
09.2002 - 06.2007