Bret Berg
Supervisor
Pinellas Park,FL
Summary
Motivational Supervisor with 23 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
26
26
years of professional experience
Work History
Supervisor
Indiana Finance Financial
Daleville, IN
10.2008 - Current
- Monitored employee productivity to provide constructive feedback and coaching.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Implemented strategies to take advantage of new opportunities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Maintained positive working relationship with fellow staff and management.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Coached staff members to develop long-term career goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Created new strategies for improving customer service standards within the organization.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Complied with company policies, objectives and communication goals.
- Reviewed reports from subordinate staff members before submitting them to senior management.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Coordinated employee schedules according to shift changes and availability.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Mortgage Loan Originator
Alliance Mortgage Corporation
Muncie, IN
06.1998 - 06.2008
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend and holiday shifts.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
06.1990
Skills
- Inventory Control
- Schedule Development
- Data Analytics
- Staff Management
- Staff Discipline
- Process Monitoring and Improvement
- Goal-Oriented
- Training and Mentoring
Affiliations
I like to start every morning in the gym , I also enjoy fishing and playing golf.
Accomplishments
- I received several employee of the month awards for sales volume and productivity
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementTimeline
Supervisor - Indiana Finance Financial
10.2008 - Current
Mortgage Loan Originator - Alliance Mortgage Corporation
06.1998 - 06.2008
Monroe Central Jr-Sr High School - High School Diploma,
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