BRET CASSAGNE

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Adept at analyzing Customer needs and providing top tier security to drive optimal user experience.

• Opened new restaurant, trained staff, created SOP, ensuring high standards and efficient operations.
• Expanded menu offerings, enhancing customer satisfaction and driving repeat business.
• Organize and oversee events, boosting brand visibility and increasing sales.
• Recognize trends in sales and adjust strategies accordingly.
• Spearheaded cross-functional projects, driving innovation and fostering team collaboration. Implemented process improvements, resulting in enhanced efficiency and productivity.
• Pioneered new baking techniques, elevating product quality and customer satisfaction. Developed signature pastries that became top sellers.
• Streamlined bakery operations, reducing waste and increasing production efficiency. Implemented cost-saving measures without compromising quality.
• Lead daily baking operations, ensuring fresh, high-quality bread and pastries.
• Collaborate with management to maintain accurate product counts for daily needs.
• Uphold rigorous standards for flavor, quality, and sanitation in all tasks.
• Support a culture of warmth, belonging, and growth within the team.
• Perform food prep, stocking, and cleaning to maintain efficient operations.
• Orchestrate daily baking operations, ensuring consistent quality and freshness. Implement innovative techniques to streamline production and reduce waste.
• Foster team synergy, mentoring new bakers in best practices. Develop cross-functional partnerships to enhance operational efficiency and product variety.
• Founded and operated a nano brewing LLC for charity, driving community interest and investor engagement.
• Promoted brand at local events, garnering public interest and securing investor backing.
• Brewed award-winning beers, cultivating a dedicated fan base and strong community support. Developed unique, commemorative beer recipes, driving brand recognition and fostering community engagement through special occasion brews.
• Implemented rigorous safety and sanitation protocols, maintaining compliance with industry standards and safeguarding product integrity.
• Lead missions, including food bank operations during COVID-19, aiding over 10,000 families.
• Directed disaster response, evacuating civilians and securing key sites in New Orleans.
• Managed resource distribution, ensuring timely support to devastated communities.
• Coordinated public interactions, enhancing community trust and safety.
• Supervised team operations, achieving mission objectives under high-pressure conditions
• Spearhead critical missions, including large-scale food distribution during crises, impacting thousands of families and strengthening community resilience.

• Certified COIST Operative, US Army - 2010
• Cyber Security, US Army- 2011
• Phising Course, US Army-anually
• Secret Security Clearance-Active