Bret Harmon
Layton,UT
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
13
13
years of professional experience
Work History
Account Manager
Hh2 Cloud Services
02.2023 - Current
- Address problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Build and strengthen long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educate clients on new products or services to increase customer engagement with brand.
- Facilitate client satisfaction and renewed customer relations to drive growth.
- Manage a current account base of 655 clients.
Sales Development Representative
Hh2 Cloud Services
08.2021 - 02.2023
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed and maintained positive relationships with key decision-makers and influencers.
- Utilized Salesforce, ZoomInfo, Marketo, Groove, and Zoho to manage sensitive client information and update existing and new client profiles.
- Won new business by articulating full value of company's capabilities to prospects.
- Spent 6 months in 2022 in a hybrid role between Marketing and Sales. In this position, fulfilled my SDR duties as well as managed an International call center team focused on data mining and developing leads and personas.
National Account Manager
Edge Eyewear
01.2020 - 08.2021
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
- Work directly with Distributor Buying Groups, supporting and expanding their distributor base of safety eyeglasses.
- Achieved 1.1 million dollar growth initiative in place for 2020
- Increased market penetration by growing brand awareness.
- Provided product demonstrations to share features, answer questions and overcome concerns.
General Manager
Vacuums360
11.2017 - 01.2020
- Implemented new sales training regimen for new hires as well as current employees
- Organized the roll-out and training of an entire new product line across all 9 stores
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- 27% Revenue growth between 2017 and 2018, ranking 2nd out of 9 retail locations
Sr. Sales Advocate
Wayfair
11.2014 - 10.2017
- Contributed $1.25K million in shipped revenue in 2016
- Maintained a 60%+ close rate average in 2016
- 4X Strive for 45 Sales Club Winner
- June 2016 Sales Employee of the Month.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Business Technology Consultant
ACP IT Solutions
01.2011 - 10.2014
- Worked closely with infrastructure staff and departmental decision makers to identify, recommend, develop and implement cost-effective technology solutions.
- Conformed to quality, performance and inter-operability standards for implementation of solutions.
- 2012 and 2013 Presidents Club Award Winner
- 3 year quota average of 121%
- 2011 and 2012 Summer Sales contest winner given for achieving top revenue billed for your department in a 3-month period
- Specialties included Cloud Computing, Co-Location, Electronic Document Management, Business Process Improvement, Workflow Analysis, Business Technology Integration, Managed Network Services, IT Services, Data Backup and Disaster Recovery.
Education
BBA - General Sales, Merchandising And Related Marketing
Weber State University
Ogden, UTHigh School Diploma -
Clearfield High School
Clearfield, UTSkills
- Business Strategies
- Account Servicing Skills
- Client Relations
- Performance Evaluations
- Sales
- Business Negotiation
- Staff Management
- Product and Service Sales
- Time Management
- Strong Lead Development Skills
- Revenue Retention
- Prospecting and Cold Calling
- Account Management
- Sales Solutions
- Order Management
- Business Development
- Excellent Communication Skills
- Strategic Outreach
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
Account Manager
Hh2 Cloud Services
02.2023 - Current
Sales Development Representative
Hh2 Cloud Services
08.2021 - 02.2023
National Account Manager
Edge Eyewear
01.2020 - 08.2021
General Manager
Vacuums360
11.2017 - 01.2020
Sr. Sales Advocate
Wayfair
11.2014 - 10.2017
Business Technology Consultant
ACP IT Solutions
01.2011 - 10.2014
BBA - General Sales, Merchandising And Related Marketing
Weber State University
High School Diploma -
Clearfield High School
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