Highly-motivated, competitive and dynamic automotive management professional with over 40 years of experience in the retail automotive business. A wealth of knowledge in all aspects of dealership operations including advertising, marketing, new business development, parts and service, inventory management and wholesale. A talent for team building and staff development through effective training, process improvement and positive motivation. An emphasis not only on New Vehicle Sales, but an aptitude with Used Vehicle Operations that includes acquiring, reconditioning, display/merchandising and retail sales. The ability to consistently achieve and attain a high Customer and Employee Satisfaction An innovative leadership style with a focus on process management that has fostered dealership growth while balancing cost control and ensuring profitability.