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Overview
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Education
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Generic

Bret Norman

Work Preference

Location Preference

On-Site

Important To Me

Work-life balanceHealthcare benefitsWork from home optionPaid time offPaid sick leave4-day work week401k matchStock Options / Equity / Profit SharingFlexible work hoursCareer advancement

Summary

Dynamic Mechanical Technician with extensive experience at Maxim Crane Works, excelling in preventive maintenance and mechanical troubleshooting. Proven ability to enhance equipment performance through effective diagnostic testing and root-cause analysis. Strong communicator, adept at fostering customer relationships while ensuring safety protocols are met. Skilled in hydraulic systems and parts fabrication.

Skilled at troubleshooting and diagnosing issues with heavy equipment and machinery. Talented problem-solver with strong technical acumen and to read and understanding manuals, drawings and repair diagrams.

Experienced Field Mechanic with extensive background fixing hydraulics, braking systems and diesel engines. Bilingual individual offering years of expertise in repairing and correcting issues with heavy-duty equipment.

Confident Field Mechanic detecting faults through diagnostic laptop computers and instruments.

Well-qualified heavy equipment worker versed in locating faults, removing worn parts and installing new components. Team-oriented, responsible and diligent about contributing to team and company success. Effective at operating wide range of tools, gauges and equipment to complete maintenance and repair actions.

Dependable employee diagnoses and repairs various heavy-duty equipment types and models. Performs thorough preventative maintenance and identifies opportunities for productivity improvements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Hardworking and passionate job seeker with strong organizational skills eager to secure Service Manager or shop?field mechanic position. Ready to help team achieve company goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

30
30
years of professional experience

Work History

Mechanical Technician

Maxim Crane Works
11.2022 - 05.2025
  • Implemented preventive maintenance measures to decrease emergent issues.
  • Performed troubleshooting, diagnosis, and repair of cranes and various equipment.
  • Identified mechanical problems and determined best solutions for correction.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Inspected equipment to diagnose operational issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Conducted preventative maintenance on heavy equipment, such as lubrication, checking fluids and replacing worn parts.
  • Installed, calibrated and tested new or repaired parts and equipment.
  • Conducted routine maintenance and inspections to identify and address mechanical issues.
  • Used hand and power tools to repair and maintain industrial machinery.
  • Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
  • Utilized computerized analytical software to detect potential mechanical problems.
  • Diagnosed equipment issues by analyzing error messages and testing results.
  • Read and interpreted schematics, diagrams and blueprints to follow specifications in maintaining industrial machinery.
  • Observed and tested operation of machinery or equipment to diagnose malfunctions using voltmeters or other testing devices.
  • Analyzed blueprints and manufacturer instructions to take apart and reassemble machinery for maintenance and component replacements.
  • Replaced worn or defective parts and adjusted settings to improve performance.

Mechanic

Turner Industries
11.2020 - 11.2022
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Disassembled defective parts to make proper repairs.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Read and understood technical drawings, schematics, and manuals in order to make accurate updates.
  • Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
  • Maintained meticulous records of all repair work that was made to machines and equipment.
  • Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
  • Fabricated and installed custom parts and components to meet specific equipment needs.
  • Restored and modified equipment using welding and metal fabrication techniques.
  • Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
  • Inspected and tested heavy equipment components to certify proper operation and safety.
  • Removed worn or faulty components for replacement or repair.
  • Reassembled and tested equipment after repairs to verify function and performance.
  • Selected hand tools, power tools and precision measuring instruments according to task requirements.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Performed routine maintenance and repairs on heavy equipment such as cherrypickers and crawler cranes
  • Developed preventative maintenance plans to limit operational disruption.
  • Read and interpreted technical manuals for troubleshooting and repair purposes.
  • Collaborated with team of technicians to complete projects and meet deadlines.

Service Manager

Maxim Crane Works
09.2017 - 11.2022
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Met with customers to discuss service needs and offer available solutions.
  • Monitored service staff performance and provided feedback for improvement.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved safety procedures to create safe working conditions for workers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Developed detailed plans based on broad guidance and direction.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Mechanical Technician

B&G Crane Service Inc.
10.1995 - 09.2017
  • Performed routine maintenance and repairs on heavy equipment such as Cherry pickers and Crawler Cranes
  • Performed welding, soldering and brazing to repair damaged components on mobile heavy equipment.
  • Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
  • Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
  • Repaired machinery and equipment according to manufacturer specifications.
  • Read and understood technical drawings, schematics, and manuals in order to make accurate updates.
  • Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
  • Maintained meticulous records of all repair work that was made to machines and equipment.
  • Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
  • Fabricated and installed custom parts and components to meet specific equipment needs.
  • Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
  • Inspected and tested heavy equipment components to certify proper operation and safety.
  • Removed worn or faulty components for replacement or repair.
  • Reassembled and tested equipment after repairs to verify function and performance.
  • Selected hand tools, power tools and precision measuring instruments according to task requirements.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Collaborated with team of technicians to complete projects and meet deadlines.
  • Read and interpreted technical manuals for troubleshooting and repair purposes.
  • Developed preventative maintenance plans to limit operational disruption.

Education

Associate of Applied Science - Electrical, Electronics And Communications Engineering

RETS Electronic School
New Orleans, LA
01-1998

Skills

    Machine programming

  • Machine setup
  • Pneumatic systems
  • Precision measurement
  • Preventive Maintenance
  • Hydraulic systems
  • Equipment monitoring
  • Machine operation
  • Emergency repair management
  • Equipment installation
  • Safety protocols
  • Diagnostic testing
  • Parts fabrication
  • Parts replacement
  • Mechanical troubleshooting
  • Fault analysis
  • Work order interpretation
  • Hand tools proficiency
  • Electrical systems
  • Schematic reading
  • Power tool operation
  • Technical drawing interpretation
  • System configuration
  • Mechanical alignment
  • System diagnostics
  • Quality inspection
  • Production equipment installation
  • Equipment troubleshooting
  • Component assembly
  • Calibration techniques
  • Root-cause analysis

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Musician

Quote

Once you've eliminated the impossible, whatever remains, no matter how improbable, must be the truth.

Timeline

Mechanical Technician

Maxim Crane Works
11.2022 - 05.2025

Mechanic

Turner Industries
11.2020 - 11.2022

Service Manager

Maxim Crane Works
09.2017 - 11.2022

Mechanical Technician

B&G Crane Service Inc.
10.1995 - 09.2017

Associate of Applied Science - Electrical, Electronics And Communications Engineering

RETS Electronic School