Accomplished Executive Manager possessing multifaceted experience and success re-energizing and restructuring organizations, developing strategic initiatives and capturing emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth. Possessing excellent communication, organizational and multitasking abilities. Expert knowledge of operations, workplace scheduling and customer service. Expert in P & L and a Proactive problem-solver committed to meeting company sales goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Executive General Manager
Lineage Logistics
Los Angeles
2017 - Current
“CEO” of the business unit responsible strategic initiatives and overall EBITA of the business unit
Transitioned the process and culture in the facility creating the Flagship for the company
The facility was the showcase for the company to the investors which helped the launching of the largest IPO in 2024
Ensured that the Management team is effectively running the operations and sales of the largest center in the industry in North America
Hired the salary and hourly team member for ramp up
Managed the final phase of the $350M building as it transitioned over to operations
Responsible for the ramp-up and fill of the facility, resulting in the quickest ramp up in the history of the company
Filling 80% of capacity in 7 months 4.4 years ahead of proforma while maintaining the integrity of the process, resulting in a 6-month break-even
Effectively developed and managed the P & L of $56M with 275 employees that operates 24/6
Hired and developed direct Reports HR, GM, 4 Operations Managers, office manager, SM and 19 administrative functions
Focus on developing the servant leadership teams and strategic initiatives to drive continuous improvements
Developed and implemented Lean initiatives on local and global level
Gained BRC food certification and chain of custody certification
USDA and FDA approved and regulated facility
Developing key metrics for continuous improvement.
Corporate Executive Operations Manager (Director)
Velocity Vehicle Group
Fontana
01.2014 - 05.2017
Responsible for implementation of lean principles and developing KPI’s/Metric’s within warehousing, logistics, assembly and supply chain
Helped in the due diligence in acquisitions growing from a $500M company to a $1.5B company in three years
Responsible for the overall effectiveness of the 26 facilities in three states with $26M in inventory and $149M in sales with $1.5B in sales
Creating standardization of processes across multiple locations with a focus on continuous improvement and customer satisfaction
Responsible for all of the logistics restructuring and delivery system in three states
Developed and implement an Inventory Control Process: 56% improvement with no locations, 38.7% reduction in negative on hands, 44% reduction in inventory of cores, improved inventory accuracy by implementing a cycle count program
Transitioned and implemented a third party delivery service to reduce corporate liability with $4M in yearly spending which improved customer service
Transitioned Developed strategies for each facility to implement lean warehousing to increase capacity needs for growth and throughput improvements improving the delivery of customer orders by 3 hours.
Complex Director of Operations (VP)
General Motors Corporation
Rancho Cucamonga/Fontana, CA
2006 - 12.2013
Transformed the worst performing facility in General Motors to one of the best performing facilities in the network, through lean implementation and cultural transformation
Changed the culture to a top performing culture that knows how to win
Administer $39M operational budget for multiple facilities (500k ft2, and 350K ft2) $432M in annual sales, 45k(sku) part numbers and over $29M in inventory
Supervise and train nine direct reports and 167 personnel including non-union, union employees, human resources, medical, security, building maintenance, administrative, and logistic teams
Monitor performance using key Metrics: Safety, People, Quality, Responsiveness, and Cost
Interface with 200+ dealers, forecasting operational budgets to support sales and ensuring compliance to company risk management policies, including BRM/SOX
Manage operations, regional strategies and lean implementation projects within Warehouse, Distribution, Logistics and Cross Dock/3PL Facilities for Southern California and Arizona markets
Utilize Rail, LTL, Dedicated and Small Pack Providers.
Established key performance indicators to monitor project success and drive data-driven decision-making.
Evaluated emerging technologies for integration into manufacturing processes, promoting sustainability initiatives across operations.
Mentored and developed team members, fostering a culture of continuous improvement and accountability.
Established strong relationships with external partners and vendors to provide exceptional customer service and support.
General Manager of Operations-National Processing Center
General Motors Corporation
Lansing, MI
01.2004 - 01.2007
Directed inventory control processes for 2.2M square-foot national distribution and parts assembly center
Ensured quality for systems supporting daily sales of $2.25M and distribution of 9,000 single-line and LTL shipments
Controlled inventory of over 160k (sku) part numbers worth over $360M
Trained, developed, supervised, and evaluated 20 salaried, 500 union, and contract employees
Initiated policy and procedure changes to improve efficiency and meet metric goals for safety, quality, cost, responsiveness, and labor
Monitored logistic providers for national supply chain, including TL, LTL, Rail and small package shippers.
General Manager of Operations-National Processing Center
General Motors Corporation
Lansing, MI
01.2001 - 01.2004
Promoted to impact shipping for domestic and international customers, directing two warehouses and five shipping departments averaging $1.75M in daily sales
Developed and managed 5 supervisors and 115 union employees
Led policy changes to improve operational efficiency and meet corporate goals
Worked on national strategic initiatives to improve the distribution network through the US.
Operations Supervisor-Regional Distribution Center
General Motors Corporation
Reno, NV
01.1999 - 01.2001
Managed 47% of facility receiving, picking, packing, processing, and shipping, averaging $108M per year
Supervised staff of up to 50 union employees.
Marketing/Account Executive, Outside Sales
Val-Pak National Direct Mail
Reno, NV
01.1997 - 01.1998
Identified and cultivated new revenue sources for direct marketing promotions resulting in most improved Business Unit in Nation
Increased sales through effective cold-calling, prospecting, and sales presentations
Analyzed businesses and implemented strategies to help clients achieve goals
Applied knowledge of industrial average’s and benchmarks to close sales and negotiate contracts
Designed graphics layouts for advertising materials.
Education
MBA -
University of Michigan
Lean Manufacturing Concentration -
Kettering University, MI
BS, Business Administration in Marketing -
University of Nevada, Reno, NV
Skills
Developing Leadership Teams
Lean Implementation Expert
National Strategic Planning
P&L development/ownership EBITA focused
Distribution and Logistics Expert
Best Practice/Metric Development
Continuous Improvement Focused
Six Sigma Methodology Knowledge
Manufacturing Process Improvement
Supply Chain Management/Integration
Servant Leader Mindset
Bundled Service Management
Risk Management & SOX Controls
Visionary Leader
Legal/Regulator Compliance
Cross-functional expert collaborator
Sales and Marketing strategy
Utilities/Municipalities Management
FDA/USDA regulator experience
Joint Quality/Safety Council Leader
Cultural Transformation Leader
Dedicated and non-dedicated system
Suppl Chain Management/3PL management/oversight
Warehouse Management Operating System
Succession Planning
Certification
Bronze Lean Certified, General Motors Corporation
Currently pursuing Six Sigma Lean Certification
Affiliations
Board of Directors for the Pomona Valley Habitat for Humanity
Lean Enterprise Institute – Member, DMA-Distribution Management Association
Timeline
Corporate Executive Operations Manager (Director)
Velocity Vehicle Group
01.2014 - 05.2017
General Manager of Operations-National Processing Center
General Motors Corporation
01.2004 - 01.2007
General Manager of Operations-National Processing Center
General Motors Corporation
01.2001 - 01.2004
Operations Supervisor-Regional Distribution Center