Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bret Whitmeyer

Summary

Casino Pit Manager with over 25 years experience, excelling in team management and customer service. Proven track record in enforcing gaming regulations and enhancing operational efficiency. Strong leadership and conflict resolution skills foster a collaborative environment, ensuring exceptional guest experiences and safeguarding company assets.

Overview

19
19
years of professional experience

Work History

Casino Pit Manager

Palms Casino and Resort
01.2025 - Current

- Manage dealers and supervisors in an assigned pit.

- Make sure all policies and procedures are followed.

- Ensure all gaming regulations are adhered to.

- Provide great customer service and game protection.

- Coach dealers and supervisors when needed to improve efficiency.

Asst. Shift Manager

Sunset Station Hotel & Casino
11.2023 - 01.2025

- Manage swing shift table games, including all dealers and supervisors.

- Schedule all dealers and supervisors, ensuring demand is met.

- Make sure all gaming regulations are being followed.

- Solve customer disputes.

- Ensure all policies and procedures are being followed.

- Provide great customer service and game protection.

- Coach all employees when needed to create a better team.

Surveillance Investigator

Stratosphere Hotel and Casino
05.2018 - 12.2020

- Oversee transactions in all departments.

- Investigate allegations of theft, harassment and fraud.

- Watch players to determine advantage play.

- Conduct random audits on employees to make sure all policies and procedures are being followed.

- Protect company assets.

- Make sure all gaming laws are strictly adhered to.

Casino Floor Supervisor

Golden Nugget Hotel & Casino
08.2011 - 05.2018

- Supervise an assigned section of games.

- Make sure policies and procedures are followed.

- provide great customer service and game protection.

Dice Dealer

South Point Hotel Casino
01.2009 - 01.2011

Casino Shift Manager

Casino Royale
08.2008 - 01.2009

Asst. Shift Manager

Hooters Casino Hotel
02.2006 - 08.2008

Education

Ventura College
Ventura, CA

Skills

- Strong Leadership

- Team Management

- Communication skills

- Customer service

- Hospitality

- Surveillance experience

- Gaming Regulations

- Relationship Building

- Reliability

- Conflict resolution

Timeline

Casino Pit Manager

Palms Casino and Resort
01.2025 - Current

Asst. Shift Manager

Sunset Station Hotel & Casino
11.2023 - 01.2025

Surveillance Investigator

Stratosphere Hotel and Casino
05.2018 - 12.2020

Casino Floor Supervisor

Golden Nugget Hotel & Casino
08.2011 - 05.2018

Dice Dealer

South Point Hotel Casino
01.2009 - 01.2011

Casino Shift Manager

Casino Royale
08.2008 - 01.2009

Asst. Shift Manager

Hooters Casino Hotel
02.2006 - 08.2008

Ventura College
Bret Whitmeyer