Bret Andrew Campbell
Crystal Beach,TX
Summary
Communicative Shift Leader dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.
Overview
9
9
years of professional experience
Work History
Server Shift Leader
Stingaree Restaurant & Marina
10.2022 - 09.2023
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Created incentive-based performance tracking systems to encourage positive and energetic service execution.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Per-person average was consistently between 42-48: average range 25-30
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Mess Attendant
Conoco Philips/ Polar Tankers
03.2017 - 05.2020
- Cleaned and maintained work areas, equipment and utensils aboard vessel.
- Followed food safety practices and sanitation guidelines per USCG standards.
- Maintained composure and work quality while working 90/60 rotation.
- Participated in and occasionally led weekly safety, wellness, and fire drills aboard vessel.
- Prepared sandwiches, salads and other specialty items according to customer specifications
Offshore Cook
Cardinal Culinary Services
01.2015 - 03.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained food safety and sanitation standards/
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Seasoned and cooked food according to recipes or personal judgment and experience.
Education
Associate of Arts - History
San Jacinto College District
Pasadena, TX06.2014
Skills
- Customer Relationship Management
- Customer Needs Assessments
- Developing Rapport with Guests
- Safe Handling Standards
- Cleaning and Sanitation
- Food Preparation and Safety
- Food Plating and Presentation
- Menu Planning
Timeline
Server Shift Leader
Stingaree Restaurant & Marina
10.2022 - 09.2023
Mess Attendant
Conoco Philips/ Polar Tankers
03.2017 - 05.2020
Offshore Cook
Cardinal Culinary Services
01.2015 - 03.2017
Associate of Arts - History
San Jacinto College District
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