Bretley Brown

Led the Buff&Recoat and Chemical Clean division, managing projects and ensuring high quality performance and satisfaction

Prospected and secured new clients for the division, contributing to overall business growth and referral customers

Assisted with sand and refinish projects

Coordinated marketing efforts that generated new business across other company services

Operated a nationwide water damage equipment rental business, serving high traffic disaster zones during hurricanes, floods, tornadoes.

Prospected and contacted companies across multiple states to rent our equipment

Coordinated logistics with companies and personally delivered the equipment to the disaster zones

Developed business relationships and negotiated rental agreements to maximize our company profitability

Managed vehicle trades between dealerships nationwide. Sourcing specific vehicles to meet customers needs

Oversaw and scheduled 8-10 drivers to pick up and deliver vehicles ensuring timely and efficient delivery times

Simultaneously managed the delivery team/vehicle specialists, maintaining smooth operations and customer satisfaction

Maintained competitive performance metrics, ensuring customer requests were fulfilled in a timely manner

Managed and scheduled a team of five specialists, ensuring smooth daily operations and seamless workflow

Coordinated between finance and delivery department to streamline customer handoff

Guided customers through new vehicle features, providing clear explanations and answering any questions

Trained and supported staff to maintain high standards and consistent performance

Maintained #1 ranking in FordPass customer sign up in central Kansas showcasing competitive drive and the ability to lead and deliver top results