Hi, I’m
Brett Ackerman
CONCORD
Summary
Dynamic and dedicated professional with lifeguard certification and strong communication skills, experienced at Great Wolf Lodge Resort. Proven ability to ensure public safety and provide exceptional customer service while effectively responding to emergencies. Recognized for leadership qualities and problem-solving abilities, fostering a safe and welcoming environment for all guests.
Overview
2
years of professional experience
1
Certification
Work History
Great Wolf Lodge Resort
Lifeguard
12.2023 - 06.2024
Job overview
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Harris Teeter
Cashier
11.2022 - 11.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Western Carolina UniversityCullowhee, NC
Bachelor's Degree
05-2028
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- CPR and AED training
- Public safety knowledge
- Team building
Certification
- First Aid/CPR Certified
Timeline
Lifeguard
Great Wolf Lodge Resort
12.2023 - 06.2024
Cashier
Harris Teeter
11.2022 - 11.2023
Western Carolina University
Bachelor's Degree
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