Brett A. Fields
Fort Wayne,IN
Summary
Results-driven Quality Manager with a strong focus on safety, quality, and integrity. Recognized for exceptional productivity and efficiency. Expertise in process improvement, quality assurance, and regulatory compliance. Exceptional leadership, communication, and problem-solving skills to drive continuous improvement. Committed to elevating product quality across all operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Manager
Dekko
Avilla, IN
09.2022 - Current
- Manage and enhance Quality Management System to align with customer standards
- Created Key Performance Indicators to monitor quality metrics
- Led cross-functional teams to execute CAPA strategies for internal and external customers, reducing complaints by 36% in 2023 and 70% in 2024
- Directed Corrective Actions for top suppliers of key client Whirlpool
- Standardized visual inspection requirements for all plastic injection and molding processes, yielding an 85% PPM reduction
- Created comprehensive containment and logistics procedure for customers and multi-tier suppliers
- Supported continuous improvement initiatives across various sites as well as internal auditing
- Developing a classroom training program focused on new hires, enhancing production, and quality awareness
- Led Kaizen initiative to achieve a 2% annual cost reduction for customer
- Determine quality criteria needed during product redevelopment
Quality Manager
Press Seal
Fort Wayne, IN
05.2021 - 09.2022
- Maintained and managed ISO 9001 Quality Management System
- Created key performance indicators to track objectives
- Executed ongoing enhancement strategies
- Led Black Belt initiatives involving diverse teams
- Analyzed datasets to detect possible quality defects
- Developed Layered Process and Product Audits
- Directed Corrective Action initiatives using quality tools such as 8-D, Root Cause Analysis, Ishikawa Diagram and 5-Why
- Created comprehensive documentation for quality control tools
- Oversaw activities of Quality Engineer and production lab associates
- Maintained calibration of all production and laboratory measuring equipment
- Determined necessary actions based on RMA evaluations
- Coordinated with District Sales Managers from the US and Canada on quality issues
Quality Manager
Superior Essex
Fort Wayne, IN
11.2020 - 05.2021
- Handled responsibilities as Division Quality Engineer
- Ensured adherence to Quality Management System standards
- Conducted Measurement System Analysis
- Executed and supervised regular calibration processes
- Conducted Layered Process Audits to validate compliance with customer product specifications
- Collaborated with Operational Excellence Specialists on bi-weekly KPI tracking
Division Quality Engineer (Customer Care)
Superior Essex
Fort Wayne, IN
02.2019 - 05.2021
- Oversaw customer complaint system for production facilities across North America, Canada, and Mexico
- Facilitated cross-functional meetings to resolve customer complaints using various methodologies
- Reduced scrap through analysis with pareto charts
- Oversaw containment measures across multiple warehousing locations
- Monitored and reported on effectiveness of implemented quality improvements
- Created and managed Control Plans to standardize procedures
- Conducted audits on processes and products to ensure compliance with ISO 9001/IATF 16949 standards
Quality Engineer
Superior Essex
Fort Wayne, IN
04.2018 - 02.2019
- Performed analysis to pinpoint opportunities for reducing waste
- Applied 8D Methodology for effective problem-solving
- Executed Measurement System Analysis (MSA) to ensure consistent quality control
- Performed comprehensive product and process audits across the plant.
- Utilized GD&T for product analysis received from suppliers and customers
- Authored/revised work instructions, ensuring their effectiveness
Quality Engineer
Aquatic Bath Group
Fort Wayne, IN
08.2016 - 04.2018
- Developed detailed procedures for efficient production processes
- Conducted thorough material inspections upon arrival
- Developed and lead layered process audits
- Executed 5-Why analysis to identify process improvements
- Ensured proper calibration of lab instruments
- Executed statistical evaluations on production data and scrap reports
- Inspected finished goods for adherence to customer specifications
- Organized and facilitated Kaizen workshops for operational improvements
Education
Bachelor’s Degree - Management and Technology
Bowling Green State University
Bowling Green, OHSkills
- Continuous Improvement
- Design of Experiments
- Statistical Process Control
- Supplier Quality Management
- Document Control
- Quality Management Systems
- Analytical Mindset
- Team Training
- Internal Auditing
- Corrective Actions
Certification
- Management and Strategy Institute: Six Sigma Lean Black Belt Professional
- Management and Strategy Institute: Six Sigma Champion Certified
- Industrial Opportunities: Internal Auditing to IATF Certified
Timeline
Quality Manager
Dekko
09.2022 - Current
Quality Manager
Press Seal
05.2021 - 09.2022
Quality Manager
Superior Essex
11.2020 - 05.2021
Division Quality Engineer (Customer Care)
Superior Essex
02.2019 - 05.2021
Quality Engineer
Superior Essex
04.2018 - 02.2019
Quality Engineer
Aquatic Bath Group
08.2016 - 04.2018
Bachelor’s Degree - Management and Technology
Bowling Green State University
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