Brett Anson
Albany,OR
Summary
Seasoned Operations Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager / General Manager
Kenan Advantage Group
Portland, OR
06.2019 - 04.2024
- Operations Manager & General Manager for the Pacific Northwest
- Oversee and direct all key performance indicators for employees in division.
- Oversee operations for all new terminals in division.
- Oversee day-to-day operations of four locations.
- Assist in facilitating new relationships with prospective customers.
- Approve and conduct payrolls for all 150 employees.
- Responded to driver and customer emergencies.
- Complete employee / driver observations monthly.
- Cost control and budgeting for all terminals in division.
- Oversee 18-20 million annual P&L for all terminals in the state of Oregon.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Achieved higher employee retention rates by fostering positive work environment and providing opportunities for professional growth.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Interacted well with customers to build connections and nurture relationships.
Operations Manager
Associated Petroleum Products
Portland, OR
12.2018 - 06.2019
- Supervise 50 + Driver's at Portland facility
- Conduct weekly safety meetings for operational excellence
- Oversee hours of service and driver compliance
- Approve payroll and timecards
- Sales and Account management
- Produce and approve paperwork for billing and accounting
- Review DVIRS, Incident response forms, and driver trainer paperwork
- Complete all new hire paperwork and orientation onboarding
- Perform field observations weekly
- Review of 10 million annual P&L for Portland Operations
- Review of budgeting for Portland Operations
- Perform driver check ride and customer site checks weekly
- Customer service and directly interface with clients weekly
- Respond to driver and fleet emergencies
- Produce reports for asset utilization
- Produce inventory reports monthly
- Conduct driver recruitment at various truck schools in Oregon.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Owner
Anson Trucking
Discovery Bay, CA / Albany, OR
09.2008 - 01.2019
- Fuel Tanker/Flatbed/End and Side Dumps
- Pick-up/delivery of refined petroleum products
- Flatbed transport of building materials, aluminum products, heavy machinery, and oversized equipment
- Pick-up/delivery of roll-off containers
- Pick up/delivery of rock, sand and gravel
- Pick-up/delivery of hazardous dirt and drums
- 11 western states and local deliveries
- Sales and Account management
- P&L for California and Oregon locations
- Oversee operations and dispatching of 10+ employees.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Director of Operations
Northwest Petroleum Services
Portland, OR / Eugene, OR
10.2016 - 12.2018
- Oversee and direct all key performance indicators for employees in division.
- Oversee all operations at Portland and Eugene offices.
- Oversee all onboarding for new hires.
- Produce paperwork including time sheets, DVIRS, Incident response forms, and vehicle maintenance.
- Ensure Drivers are staying compliant with company policies and procedures by providing driver check rides, and driver shadowing.
- Setting up driver orientations, driver classes, and all training at loading facilities throughout Oregon and Washington.
- Customer service and directly interface with all clients weekly.
- Pickup and delivery of refined petroleum products.
- P&L for 5-8 million annually in division.
- Dispatching of 25+ employees.
- Drove revenue growth through identification of new market opportunities and expansion of existing products/services offerings.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Mentored and coached team members to foster productive and engaging work environment.
Class A Fuel-Tanker Driver/ End Dump Driver
Metz Transportation
Redding, CA
01.2010 - 04.2011
- Pick-up/delivery of refined petroleum products to gas stations, refineries, and airports
- Pick up/delivery of dirt, rock, sand and gravel
- Load truck and trailer or semi-truck at multiple refineries
- Directly interface with clients to ensure service needs are met
- On-site fueling
- Able to produce complete paperwork including time sheets, daily logs, drivers log entries, and vehicle inspection reports.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Maintained accurate logs of hours driven, fuel consumption, and cargo records in compliance with federal regulations.
Class A Fuel-Tanker Driver
Pacific States Petroleum
Pleasant Hill, CA
01.2008 - 01.2010
- Pick-up and delivery of refined petroleum products
- Load tanker trucks at multiple loading facilities throughout CA
- On-site fueling
- Mobile fleet refueling
- Clean and maintain trucks and tractors.
- Increased safety standards by implementing and adhering to comprehensive pre-trip inspection procedures for tanker equipment.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Education
BME - Mechanical
MMI
Phoenix, AZ08.2005
Bachelor's - Business Management
Southern New Hampshire University
Manchester, NH2025
Skills
- Asset Management & Utilization
- Information Security & Cyber Threat Security
- Operations & Team Management
- Customer Retention
- Profit & Loss
- Logistics & Inventory Control
- Microsoft Excel & Word
- Payroll
- Dispatch & Inventory Control
- Mentoring
- Budgeting & Cost Control
- Team Development
- Organizational Skills
- Sales & Marketing
- Recruiting & Onboarding
- Account & Financial Management
- Leadership of large teams 100
- Customer Service & Relationship Management
- Microsoft Office & Outlook
- Vehicle & Fleet Maintenance
- Continuous Improvement
- Incident & Emergency Response
- Negotiation & Contract Management
- Operations Management
- PeopleNet & Omnitracs Software
- LYTX OBV
Certification
- X Endorsement
- Hazmat Endorsement
- Air Brake Endorsement
- Motorcycle License
- CDL Class A
- TWIC Card
- Driver's License
- Tanker Endorsement
- Doubles/Triples Endorsement
Personal Information
Willing To Relocate: Nevada
Willing To Work In Person and Remote
Timeline
Operations Manager / General Manager
Kenan Advantage Group
06.2019 - 04.2024
Operations Manager
Associated Petroleum Products
12.2018 - 06.2019
Director of Operations
Northwest Petroleum Services
10.2016 - 12.2018
Class A Fuel-Tanker Driver/ End Dump Driver
Metz Transportation
01.2010 - 04.2011
Owner
Anson Trucking
09.2008 - 01.2019
Class A Fuel-Tanker Driver
Pacific States Petroleum
01.2008 - 01.2010
BME - Mechanical
MMI
Bachelor's - Business Management
Southern New Hampshire University