Seasoned Director of Operations and talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams, while improving processes and increasing productivity. Bringing a solid understanding of industry trends, excellent communication skills, a talent for spotting areas in need of improvement, and implementing changes with a strategic approach.
● Implemented operational improvements by overseeing key performance indicators.
● Directed day-to-day operations across four locations, optimizing workflow.
● Supervised 50+ drivers at Portland facility to ensure compliance and operational excellence.
● Conducted weekly safety meetings to boost team awareness and performance.
● Oversaw hours of service and driver compliance to meet regulatory standards.
● Approved payroll and timecards for accurate staff compensation.
● Managed sales activities to foster strong client relationships.
● Performed weekly field observations to monitor driver performance and safety adherence.
● Reviewed $10 million annual P&L for Portland operations, emphasizing cost management and efficiency.
● Produced monthly inventory reports and asset utilization analyses for operational insights.
● Oversaw operations at Portland and Eugene offices, managing P&L of $5-8 million annually.
● Directed dispatching for over 25 employees while monitoring key performance indicators.
● Produced essential paperwork, including time sheets, DVIRS, incident response forms, and vehicle maintenance logs.
● Ensured driver compliance with company policies through check rides and shadowing.
● Coordinated driver orientations and training sessions at loading facilities across Oregon and Washington.
● Engaged in customer service by interfacing with clients weekly to address needs.
● Drove revenue growth by identifying new market opportunities and expanding product offerings.
● Contributed to talent acquisition by recruiting top candidates and facilitating onboarding processes.
● Pick up/delivery of dirt, rock, sand and gravel.
● Load truck and trailer or semi-truck at multiple refineries.
● Pick-up/delivery of refined petroleum products to gas stations, refineries, and airports.
● Directly interface with clients to ensure service needs are met.
● Able to produce complete paperwork including time sheets, daily logs, drivers log entries, and vehicle inspection reports.
● Enhanced customer satisfaction through timely deliveries and professional communication with clients.
● Maintained accurate logs of hours driven, fuel consumption, and cargo records in compliance with federal and state regulations.
● Pick-up and delivery of refined petroleum products.
● On-site fueling.
● Mobile fleet refueling.
● Clean and maintain fleet.
● Load tanker trucks at multiple loading facilities throughout CA.
● Increased safety standards by implementing and adhering to comprehensive pre-trip inspection procedures for tanker equipment.
● Enhanced customer satisfaction through timely deliveries and professional communication with clients