Brett Brown
Princeton,TX
Summary
Self-motivated professional with a history of meeting company goals. Articulate, results-oriented , and resourceful in meeting unique needs. Organized and dependable leader successful at managing multiple priorities with a positive attitude. Solid team player with proven communication skills in establishing rapport with customers to maintain customer satisfaction.
Overview
10
10
years of professional experience
Work History
Owner
Living Water Pools
2020.09 - Current
- Proficient in using astute decision-making skills and sound judgment to positively impact business success.
- High-performing person known for maintaining a strict schedule through adverse weather factors while paying attention to job quality.
- Proficient in building and maintaining relationships with clients in a friendly and professional manner to ensure the customer's needs are met, leading to positive reviews and referred customers.
- Obtain water readings, adjust water chemistry levels, and vacuum the pool to remove dirt, debris, and contaminants at bottom of pool to keep the pool clean and sanitized.
- Exercise a strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Utilize MS Word, MS Excel, Invoice software, and cellular apps to digitally produce monthly invoices, track chemicals used, and archive weekly progress notes and photographs.
Inspection Supervisor/Project Manager
GMR
2016.01 - 2020.08
- Performed various types of facility inspections at retail or commercial properties across the United States.
- Served as the point of contact for customers to concisely communicate project progress, problems, and solutions.
- Worked closely with multiple operations teams to ensure timely completion of all projects.
- Delivered excellent service to customers and was a positive team player.
- Followed detailed quality control and assurance procedures to provide accurate and detailed reports
- Handled a high volume of assignments concurrently.
- Managed my time to prioritize work and meet deadlines.
- Responsible for proofing daily work submitted by field employees to ensure accuracy.
Assistant Branch Manager, Operations
Wells Fargo
2014.01 - 2016.01
- Managed the day-to-day operations of the branch, including opening and closing procedures, cash management, and security procedures.
- Managed daily operations for optimal branch performance, including staff scheduling, customer service, and financial transactions.
- Managed the performance of the branch staff, including hiring, training, and evaluation to identify all strengths and weaknesses for same and organize staff meetings for same.
- Enhanced branch efficiency by streamlining operational processes and implementing new systems.
- Improved customer satisfaction with prompt issue resolution and proactive communication.
Education
Associate of Business Administration - Business
Abilene Christian University
Abilene, TX05.2000
Associate of Business Administration - Finance
Trinity Valley Community College
Terrell, TX05.1998
High School Diploma -
Terrell High School
Terrell, TX05.1996
Skills
- Attention to Detail
- Teamwork and Collaboration
- Business Management
- Organizational Skills
- Decision-Making
- Effective Leader
- Quality Assurance
- Project Management
Timeline
Owner
Living Water Pools
2020.09 - Current
Inspection Supervisor/Project Manager
GMR
2016.01 - 2020.08
Assistant Branch Manager, Operations
Wells Fargo
2014.01 - 2016.01
Associate of Business Administration - Business
Abilene Christian University
Associate of Business Administration - Finance
Trinity Valley Community College
High School Diploma -
Terrell High School
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