Brett Buccigross
Cincinnati,OH
Summary
Operations and team leader with 10+ years of experience managing staff, customer relationships, and facility operations across hospitality, recreation, and property services. Skilled at building programs, training and leading teams, and improving retention and efficiency.
Overview
15
15
years of professional experience
Work History
Property Maintenance Technician
Mane Properties
Cincinnati, OH
03.2026 - Current
- Diagnosed and resolved property issues, completed daily tenant service requests, ensuring units and facilities remained in good working order
- Conducted routine safety inspections across leased properties, ensuring compliance and enhancing tenant satisfaction
- Managed and tracked work orders using property management software, streamlining maintenance processes
Assistant General Manager / Golf Professional
X-Golf Cincinnati
Madeira, OH
03.2025 - 03.2026
- Co-managed daily operations for multi-bay entertainment facility, overseeing staff scheduling and service standards to enhance guest experience
- Developed and executed marketing initiatives that significantly boosted customer engagement
- Cultivated customer relationships that improved and sustained retention rates
Assistant Golf Professional
Losantiville Country Club
Cincinnati, OH
03.2020 - 03.2025
- Led PGA Junior League program for 3 years, increasing participation from 9 to 36 players
- Recruited, trained, managed seasonal staff of 150+ caddies, ensuring quality service for events
- Delivered over 200 private and group instructional sessions, enhancing member and guest engagement
- Managed retail sales and inventory operations for the Pro Shop
Personal Trainer
AJP Training
Sterling, VA
01.2017 - 01.2018
- Designed individualized fitness programs to enhance client performance and tracked progress toward specific goals
- Developed personalized fitness programs tailored to individual client goals and needs.
- Conducted comprehensive assessments to track client progress and adapt training strategies.
- Facilitated group training sessions, fostering motivation and camaraderie among participants.
Club Staff
LA Fitness
South Windsor, CT
01.2012 - 01.2013
- Facilitated front-desk operations, enhancing member experience and supporting membership sales initiatives
- Delivered exceptional customer service to enhance member satisfaction and retention.
- Assisted in daily operations, ensuring cleanliness and maintenance of fitness equipment.
- Coordinated group fitness classes, managing schedules and promoting participation among members.
Education
B.S. - Kinesiology & Health — Sports Leadership & Management
Miami University
Oxford, OH01.2016
Skills
Staff Training & Leadership
Customer Retention & Relations
Scheduling & Operations Management
Work Order Management
Inventory & POS Systems
Work Order / CMMS Software
Program Development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Maintenance Technician
Mane Properties
03.2026 - Current
Assistant General Manager / Golf Professional
X-Golf Cincinnati
03.2025 - 03.2026
Assistant Golf Professional
Losantiville Country Club
03.2020 - 03.2025
Personal Trainer
AJP Training
01.2017 - 01.2018
Club Staff
LA Fitness
01.2012 - 01.2013
B.S. - Kinesiology & Health — Sports Leadership & Management
Miami University