To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Communication Specialist
The Hadrian Corporation
05.2001 - Current
Answer incoming lines on client accounts
Processed over 200 messages per day per individual client instructions
Analyze new account setups for clarity, ease of use and to verify information
Works alone and unsupervised on weekend overnight shifts, or as needed during week
Assist Information Department with new client account set up and changes to current client information
In charge of operations room when supervisor out
Print and process reports regarding operator production
Passport Specialist
Stanley Associates
Houston, TX
1998 - 2000
Generated 800+ passports per day using specialized equipment at the State Department's Bureau of Consular Affairs
Performed routine data entry and document management.
Responded to requests for information from public
Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Operated specialized photographic equipment to obtain photographs for passport creation.
Updated passport information using computer terminals.
Education
Some College (No Degree) - Liberal Arts And General Studies
San Jacinto College District
Pasadena, TX
Skills
Microsoft Word, Microsoft Excel
Managing Multiple Tasks
Reading Comprehension
Dispatcher Monitoring
Staff Reviews
Clerical Support
Timeline
Communication Specialist
The Hadrian Corporation
05.2001 - Current
Passport Specialist
Stanley Associates
1998 - 2000
Some College (No Degree) - Liberal Arts And General Studies
San Jacinto College District
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