BRETT CAMPBELL

Work History

Lead Technical Recruiter

Saige Partners

Omaha, NE

10.2023 - Current

Lead full-cycle technical recruiting efforts for diverse roles, including software engineers, data scientists, IT architects, and DevOps professionals, ensuring alignment with client staffing needs.
Partner with hiring managers and senior leadership to understand technical job requirements and develop strategic sourcing plans.
Build and maintain a robust pipeline of qualified candidates through proactive sourcing, networking, and talent mapping strategies.
Utilize advanced Boolean search techniques and modern sourcing tools (LinkedIn Recruiter, Indeed, Monster) to identify and engage passive technical talent.
Conduct in-depth candidate screenings, assessing both technical skills and cultural fit to ensure long-term retention.
Develop and implement recruitment marketing strategies to attract top-tier talent through social media campaigns, job postings, and brand-building initiatives.
Collaborate with internal stakeholders to streamline the recruitment process, improving time-to-hire and candidate experience.
Negotiate offers and manage the closing process, ensuring competitive compensation packages while maintaining compliance with client policies.
Track and analyze key hiring metrics, using data-driven insights to refine recruiting strategies and improve operational efficiency.
Stay up to date with industry trends, emerging technologies, and competitive salary benchmarks to advise clients and internal teams on best practices.

Senior Technical Recruiter

Saige Partners

Omaha, NE

02.2022 - 10.2023

Cultivated an in-depth understanding of engineering industry trends and hiring desires.
Utilized Boolean searches to develop applicant portfolios for expected openings.
Referred candidate resumes to customer account managers for evaluation and submission.
Built and executed sourcing, assessment, and closing approaches to manage return on investment expectations.
Wrote and posted technical job descriptions.
Interviewed candidates using different methods and approaches.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Consistently reached over 50 candidates per day.

Engineering Recruiter

Face 2 Face Talent Solutions

Omaha, NE

11.2021 - 02.2022

Focused on filling multiple roles in areas such as Real-Time and Embedded Systems and Software Development, RF Engineering, Analog and Digital Design, Mechanical Design, Electrical Engineering (FPGA Design), Cyber Security, Structural and Thermal Mechanical, Guidance, Navigation and Control, Power Conversion Design, Radar Signal Processing, Modeling and Simulation (Kalman Filtering, 6DoF), Test Systems Design, Hypersonics, Model-Based Systems Engineering, Competitive Intel, Mission Planning and Visualization, Underwater Systems, Anti-Tamper, Thermal and Structural Analysis, Export License and Compliance, and other related roles.
Maintained a robust pipeline of candidates for current and future openings through proactive sourcing methods.
Demonstrated excellent verbal and written communication skills.
Developed strong working relationships with candidates to ensure a positive recruitment experience.
Sourced candidates through various channels including job postings, career fairs, job boards, social media, cold calling, and more.
Conducted resume screening and documented candidate responses to ensure a thorough evaluation process.
Prepared and presented the most qualified candidates to the hiring team, showcasing their skills and fit for the roles.
Exhibited excellent multi-tasking and problem-solving skills in a fast-paced and ever-changing environment.
Demonstrated a high energy disposition with a positive attitude, thriving in a high-volume metrics-based recruitment environment.

Technical and Customer Support Rep/Customer Service Manager

Xerox Corporation

Omaha, NE

12.2014 - 11.2021

Provided exceptional technical support for Xerox products, including printers, copiers, and multifunction devices, resolving hardware and software issues in a timely manner.
Diagnosed and troubleshooted customer issues related to print quality, paper jams, device connectivity, and configuration settings, ensuring minimal downtime for users.
Guided customers through remote troubleshooting steps, including network diagnostics, software installations, and driver updates, resulting in a 95% first-call resolution rate.
Delivered excellent customer service by addressing inquiries, escalating complex issues, and providing follow-up communication to ensure customer satisfaction and retention.
Managed warranty claims and service requests, coordinating with field technicians to ensure efficient on-site repairs and replacement of defective parts.
Documented all customer interactions and technical issues in the company’s CRM system, maintaining detailed records to identify trends and improve future service offerings.
Educated customers on Xerox product features, functionality, and best practices to enhance their user experience and maximize product efficiency.
Collaborated with the technical support team to improve internal knowledge bases and develop step-by-step troubleshooting guides for common issues.
Consistently exceeded performance metrics in areas such as response time, call handling time, and customer satisfaction ratings.
Provided feedback to product teams on recurring customer issues and feature requests, contributing to ongoing product improvements and updates.
Resolved customer complaints swiftly, restoring client trust and avoiding potential revenue loss.

Manager (Chief Petty Officer)

UNITED STATES NAVY

Lemoore, CA

04.2011 - 07.2013

Led and supervised a team of aviation electronics technicians, overseeing the maintenance, troubleshooting, and repair of advanced avionics systems on naval aircraft, ensuring mission readiness.
Managed the inspection, calibration, and testing of electronic systems, including radar, navigation, communication, and weapons control systems, ensuring compliance with stringent Navy and FAA standards.
Developed and implemented training programs for junior technicians, ensuring proficiency in complex electronic systems maintenance and fostering career advancement within the team.
Coordinated maintenance schedules and workload assignments, optimizing team performance and ensuring aircraft availability for critical missions.
Diagnosed and resolved complex technical issues involving aircraft avionics systems, minimizing aircraft downtime and maintaining a 98% operational readiness rate.
Oversaw the integration and installation of new avionics equipment, ensuring compatibility with existing systems and adherence to safety and operational guidelines.
Prepared and maintained detailed maintenance records in accordance with Navy protocols, ensuring accurate tracking of aircraft performance, repairs, and parts usage.
Collaborated with pilots and flight crews to identify and resolve in-flight issues with avionics systems, providing immediate solutions to support mission success.
Managed the logistics of spare parts and equipment, ensuring timely procurement, inventory control, and availability of critical components for aircraft maintenance.
Ensured adherence to safety protocols and Navy regulations, conducting regular safety inspections and training to minimize risks and enhance the operational environment.
Mentored and evaluated junior personnel, providing performance feedback, leadership development, and guidance to ensure readiness for advancement to higher ranks.
Provided expert technical advice to commanding officers and flight crews on avionics system capabilities, limitations, and potential improvements to enhance operational effectiveness.

Recruiter Manager (First Class & Chief Petty Officer)

United States Navy

Omaha, NE

03.2007 - 03.2011

Led and managed a recruitment team in achieving monthly and annual enlistment goals, consistently surpassing targets by 15-20%.
Developed and executed recruitment strategies to attract highly qualified candidates for various roles in the Navy, including specialized technical and leadership positions.
Mentored and trained junior recruiters, providing guidance on effective recruiting techniques, interview strategies, and applicant management processes to improve team performance.
Coordinated community outreach efforts, establishing strong relationships with schools, community organizations, and local events to increase Navy visibility and enlistment interest.
Conducted in-depth candidate interviews and screenings, assessing applicants’ qualifications, motivations, and eligibility for Navy service, resulting in high-quality enlistments.
Managed recruitment operations for multiple regions, overseeing logistics, resource allocation, and performance tracking to ensure efficient and effective operations.
Collaborated with Navy leadership to align recruitment goals with overall strategic objectives, ensuring that local recruitment efforts supported national initiatives.
Implemented targeted marketing campaigns using both traditional and digital channels, significantly increasing lead generation and engagement from potential recruits.
Ensured compliance with Navy recruitment policies and regulations, maintaining accurate records and documentation for all enlistment procedures.
Tracked and analyzed recruitment data, using key metrics to identify trends, improve processes, and adjust strategies to meet evolving recruitment needs.
Provided career counseling and guidance to prospective recruits, helping them understand Navy career paths, benefits, and opportunities for advancement.

Aviation Electronics Technician (Third-, Second- & First-Class Petty Officer)

United States Navy

Oak Harbor, WA

07.1992 - 02.2007

Supervised the maintenance, troubleshooting, and repair of highly complex avionics systems, ensuring mission-critical aircraft remained fully operational and combat-ready.
Directed daily maintenance operations, managing multiple teams to ensure the successful completion of high-priority tasks while meeting stringent deadlines.
Mentored and evaluated junior technicians, providing leadership, performance assessments, and career development guidance, preparing them for advancement.
Diagnosed and repaired advanced avionics failures, including mission-essential radar and communications systems, minimizing aircraft downtime and ensuring mission success.
Coordinated with flight crews and other departments to resolve real-time avionics issues during pre-flight and post-flight checks, ensuring the readiness of all systems.
Led the implementation of system upgrades, ensuring new hardware and software components were seamlessly integrated into existing systems.
Managed technical documentation and maintenance records for all aircraft under supervision, ensuring accuracy and adherence to Navy reporting standards.
Played a key role in operational readiness inspections (ORI), demonstrating superior technical expertise and contributing to the unit’s outstanding inspection results.
Collaborated with engineering teams to provide feedback on system performance and suggested modifications to improve reliability and efficiency.
Led safety and compliance checks, enforcing strict adherence to Navy maintenance protocols and environmental health and safety standards.

Summary

Overview

Work History

Lead Technical Recruiter

Senior Technical Recruiter

Engineering Recruiter

Technical and Customer Support Rep/Customer Service Manager

Manager (Chief Petty Officer)

Recruiter Manager (First Class & Chief Petty Officer)

Aviation Electronics Technician (Third-, Second- & First-Class Petty Officer)

Education

Bachelor of Information Technology - Network Administration

High School Diploma - undefined

Skills

Websites

Skills

Timeline

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