Brett Cira

Worked NASCAR weekend, INDYCAR test days, and various drag racing events. Worked with Operations, Marketing, Ticketing, running activations, answering phones, and working the NASCAR Race Weekend in the Infield Fan Zone throughout the summer.

• Supported senior staff members in the completion of complex projects within deadlines.
• Proofread documents before submitting them for review.
• Contributed ideas during brainstorming sessions to generate creative solutions.
• Researched industry trends and competitor strategies to inform decision making.
• Managed customer inquiries through phone calls, emails, or other forms of communication.

Worked the NASCAR weekend at Indianapolis Motor Speedway. Assisted with pit road structure on practice day, supervised fan access to pit road pre-race, and checked credentials on pit road and in garage areas throughout the weekend.

• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Assisted with event set-up and tear down, ensuring that all necessary items were included in the process.
• Provided customer service to guests during events, responding to inquiries and addressing any issues that arose.

Worked at QuikTrip convenience stores across the St. Louis area. Clerk tasks include cashiering, stocking, working in the kitchen, assisting the manager with vendor check-ins and true-ups, working and engaging with customers, and providing support to experienced staff.

• Processed customer payments accurately and efficiently (manually counted change).
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked with cross-functional teams to achieve goals.
• Maintained inventory of cleaning supplies, restocked shelves when necessary.
• Ensured proper cleaning of equipment used during activities.

I became a brand ambassador for a small wood bat company, dealing with building relationships with the company, marketing their product, making social media posts, and observing the business from a different perspective.

• 
  
• Engaged customers through social media platforms to create a sense of community around the brand.
• Managed relationships with ownership involved in promotional activities.
• Represented the organization on and off the field as a leader and role model.

Worked NASCAR weekend and American Royal BBQ competition. Helped with gates, scanning tickets, checking bags, wanding, working in the stands for a major sporting event).

• Assisted with event set-up and tear down, ensuring that all necessary items were included in the process.
• Provided customer service to guests during events, responding to inquiries and addressing any issues that arose.

Worked most 2022 Kansas City Chiefs home games. Worked gates, perimeter, bag checks in the player's tunnel, and on-field security.

• Assisted with event set-up and tear down, ensuring that all necessary items were included in the process.
• Provided customer service to guests during events, responding to inquiries and addressing any issues that arose.

• Greeted guests, verified tickets, and directed them to their seats.
• Provided information regarding events, facilities, and services.
• Monitored guest behavior to ensure compliance with safety regulations.
• Assisted with event set-up and tear down, ensuring that all necessary items were included in the process.

• Coordinated with coaches to ensure effective implementation of lineups.
• Managed communication between players, coaches, and umpires
• Collected data from each game regarding scores, team and player stats on the DiamondKast platform that creates player profiles for recruiting.

Assisted with field set up, running the scoreboard, collecting statistics, and playing music and player introductions over the speakers.

• Oversaw field set up, break down and clean up procedures.
• Monitored game events to ensure accurate information was displayed on the scoreboard.

Ran amateur esports racing social media account.

• Created engaging content for Twitter.
• Assisted in developing strategies for increasing followership and engagement rates.