Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Student
The global Career accelerator
01.2026 - 05.2026
Conducted keyword research to enhance brand visibility on search engines using SEMrush
Implemented brand guidelines to create cohesive creative and copy that strengthened brand identity
Leveraged best practices to improve conversion and reduce friction
Conducted data analysis using Excel, including functions, PivotTables, and visualizations
Analyzed A/B test results and produced data-driven business recommendations
Improved, redesigned, and added features to existing coding projects using GitHub and Copilot
Experimented with UX research and prototyping digital products
Troubleshooted and debugged code written by myself and others
Collaborated with global team to deliver accurate projects on time, ensuring alignment with objectives
University of Wyoming
Student
LEADERSHIP ACADEMY
08.2024 - 12.2025
Facilitated peer development of career plans and professional goals, contributing to improved clarity and direction for future careers.
Participated in networking events to forge connections with industry professionals, expanding collaborative opportunities.
Traveled across Wyoming to execute projects in diverse business sectors (energy/oil, tourism, manufacturing), enhancing sector-specific outcomes.
Studied at University of Wyoming
SALES CONSULTANT
Moon Valley Nursery
11.2022 - 07.2023
Completed sales of landscape designs and plant materials, enhancing customer satisfaction.
Coordinated financing processes to streamline customer purchasing experience.
Advised customers on plant selection and care techniques.
Conducted product demonstrations to showcase nursery offerings.
Assisted customers with landscape design and planting strategies.
Handled customer service tasks, including appointment scheduling and client communication, ensuring timely support.
SERVICE AGENT
Goosehead Insurance
08.2022 - 10.2022
Facilitated communication between clients and insurance companies, ensuring clear understanding of policies and timely processing of property and casualty claims.
Provided excellent customer service to clients in insurance inquiries.
Assisted clients with policy changes and claims processing.
Educated clients on coverage options and benefits available.
SALES CONSULTANT
Carmax
06.2021 - 06.2022
Guided customers in selecting vehicles and provided care techniques to enhance ownership experience.
Demonstrated dealership offerings to educate customers and facilitate informed purchase decisions.
Purchasing and selling vehicles, Financing, Customer Service, Appointments
ALTERNATE CENTER LEADERSHIP
Grifols Biomat USA
02.2018 - 06.2021
Oversaw staff and resource allocation to enhance team productivity
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
PLASMA PROCESSOR LEAD
Grifols Biomat USA
02.2018 - 06.2021
Processed plasma samples following strict safety and quality protocols.
Operated centrifuges to separate plasma components efficiently.
Maintained accurate records of plasma collection and processing activities.
Led area supervision, facilitating communication between line staff and upper management.
DONOR CENTER SPECIALISTS
Grifols Biomat USA
02.2018 - 06.2021
Managed donor registration processes to ensure compliance and efficiency.
Executed donor center operations, including plasma processing and phlebotomy.
Coordinated with medical staff to maintain safety standards during donations.
Facilitated donor education sessions on plasma donation procedures and benefits.
Delivered training and support to enhance team expertise in specialized areas.
QUALITY ASSOCIATE
Grifols Biomat USA
02.2018 - 06.2021
Conducted quality inspections on raw materials and finished products.
Conducted quality assessments to ensure operational excellence across facility.
Collaborated with teams to resolve quality issues and implement solutions.
Maintained compliance with safety and regulatory standards in operations.
DONOR CENTER TECHNICIAN
Grifols Biomat USA
02.2018 - 06.2021
Processed blood donations to ensure safe and viable samples.
Conducted hematocrit and protein level assessments in blood samples using Roche centrifuge to ensure accurate diagnosis and treatment of patients.
Ensured compliance with safety and quality standards during procedures.
Operated and maintained blood collection equipment efficiently.
PLASMA PROCESSOR
Grifols Biomat USA
02.2018 - 06.2021
Processed plasma samples following safety and quality protocols.
Operated equipment to separate plasma from blood components.
Monitored inventory levels for plasma processing supplies.
Documented product weight records while ensuring optimal freezer temperatures for stored products.
PHLEBOTOMIST
Grifols Biomat USA
02.2018 - 06.2021
Collected blood samples from donors while adhering to established safety protocols to ensure donor safety.
Performed venipuncture and collected blood samples, assessed donor suitability, managed customer relations, assisted with medical incidents, monitored donor experience and product quality, operated automated Haemonetics plasmapheresis machines, and managed biohazard waste disposal.
Prepared and labeled specimens for laboratory testing and processing.
Maintained accurate records of donor information and sample collection, supporting efficient processing and tracking.
OUTSIDE REGIONAL SALES REP
Smart Pots
10.2017 - 02.2018
Conducted wholesale and manufacturing sales, identified prospective customers, managed booths at expos to engage potential clients
Developed and maintained strong relationships with regional retailers and distributors.
Conducted product demonstrations to educate customers on Smart Pots’ offerings.
Collaborated with marketing teams to create targeted promotional materials and campaigns.
EMT/MEDICAL TECHNICIAN
Critical Care Unit NELLIS AFB
10.2016 - 09.2017
Provided advanced life support and trauma care to patients in urgent situations.
Responded swiftly to emergency calls and medical incidents, ensuring timely care in critical situations.
Collaborated with medical teams to coordinate patient transport and enhance treatment outcomes.
Coordinated medical appointments and logistics, performed medical procedures, monitored vital signs, provided customer service, and managed medical records to support efficient patient care.
Provided emergency medical care in high-pressure environments at a military base.
Operated advanced medical equipment during patient transport and treatment.
Collaborated with healthcare teams to assess and prioritize patient needs.
Achieved 5/5 ratings on three out of four end-of-year reports; recognized with two Good Conduct Medals and named Airman of the Quarter for exemplary performance.
EMT/MEDICAL TECHNICIAN
Urgent Care Clinic Al Udeed Air Base
07.2015 - 10.2015
Administered emergency medical care to patients in critical situations.
Operated advanced life support equipment during patient transport.
Collaborated with medical teams to ensure effective patient treatment.
Assisted with medical appointments, wartime medicine, AHLTA, CHCS, medical procedures, vital signs, VCO, and customer service to enhance patient experience and ensure efficient healthcare delivery.
Earned Clinic of the Month recognition for delivering exceptional patient care and improving overall clinic service quality.
HONOR GUARD ELEMENT LEADER
Honor Guard NELLIS AFB
01.2013 - 06.2013
Conducted funeral ceremonies for deceased veterans and led opening ceremonies for significant events on base and in the community (NASCAR, Boxing), fostering community engagement and pride in Air Force history.
Earned Top NCOIC award and Air Force Achievement Medal for demonstrating leadership and commitment to mission success.
Conducted security checks to ensure safety of personnel and property.
Monitored access points to control entry and exit of individuals.
Enforced regulations and protocols for maintaining order and discipline.
EMT/MEDICAL TECHNICIAN
Family Health Clinic NELLIS AFB
06.2010 - 11.2012
Coordinated medical appointments and logistics, utilized AHLTA and CHCS for medical documentation, assisted with procedures, monitored vital signs, delivered customer service, managed telephone communications, performed phlebotomy, recorded medical records, and provided ambulance services.
Administered emergency care to patients in critical situations.
Operated advanced medical equipment during patient transport.
Collaborated with healthcare teams for patient assessment and treatment.
Achieved 5/5 ratings on all end-of-year reports; recognized as technician of the month five times for exceptional performance.
MEDICAL TECHNICIAN
Detainee Ops Guantanamo Naval Station
01.2012 - 06.2012
Provided medical care for high value detainees, coordinated logistics, managed inpatient services, maintained top secret medical records, conducted narcotics counts, performed phlebotomy, administered medication passes, assisted in dental procedures, supported mental health, facilitated optometry services, delivered ambulance care, assisted in surgeries, and supported audiology and physical therapy
Conducted medical tests and procedures for detainee health assessments.
Maintained and calibrated medical equipment to ensure optimal performance.
Assisted healthcare professionals in providing patient care and support.
Received recognition for exceptional service and dedication to patient care