Brett DAVIS
CarMax
Frederick,MD
12
years of professional experience
Results-driven Manager with expertise in leading teams to optimize operations through effective communication and strategic problem-solving. Skilled in building high-performing teams and fostering collaborative environments that prioritize continuous improvement. Leverages strong leadership and analytical skills to enhance efficiencies and achieve organizational objectives.
Work History
Cosmetic Manager
10 Months- Direct and manage workflow by assigning tasks and ensuring adherence to Flow System standards.
- Achieve production targets for cosmetic and inspection of work zones while maintaining quality standards.
- Control vehicle flow through reconditioning by managing First Time Through (FTT) and Rework vehicles.
- Support inspection approvals and prioritize vehicles using the ERO system for efficient processing.
- Ensure proper staffing and associate engagement, leveraging AC&C tools and performance management practices.
- Drive team development and performance through coaching, training, and competency-based observations.
- Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.
Auction Services Inventory Manager
5 Years 1 Month- Mentored and managed associates through performance management and development tasks to enhance team capabilities.
- Daily management of inventory to meet asset protection standards.
- Interpreted data and ensured record accuracy in inventory management to support operational integrity.
- Strong communication skills to interact effectively with customers and associates in person and by phone.
- Communicated effectively with customers and associates in person and by phone to foster positive relationships.
- Completion of CarMax-provided training for cross-functional inventory coverage.
- Lead and manage a team of Auction Services Associates, including scheduling, workload distribution, and performance oversight.
- Recruit, train, and develop associates, ensuring readiness for auction operations and inventory processes.
- Conduct performance reviews and provide feedback, fostering growth and accountability.
- Monitor inventory flow and maintain audit standards, supporting auction production needs and zone integrity.
- Communicate effectively across departments and locations, aligning production and logistical requirements.
- Drive process improvements and reduction initiatives, enhancing efficiency and customer satisfaction.
Auction Service Associate Lead
2 Years 7 Months- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring accurate weekly auction sales.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new associates on operational procedures, fostering teamwork and knowledge sharing.
Auction Service Associate
2 Years 11 Months- Assisted customers in vehicle selection, providing detailed information on features and benefits.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Made sure vehicles were cleaned and prepped each day for upcoming sales
Education
High School Diploma
Skills
Effective communication
Time management
Results-oriented
Team collaboration
Workflow management
Process optimization
Conflict resolution
Communication skills
Accomplishments
With a focus on growth and development, I have successfully completed both a Year-Long Manager Development Program and a Two-Year Senior Manager Development Program, which have honed my leadership and managerial abilities.
Timeline
Cosmetic Manager
CarMax
10.2025 - CurrentRead More
Auction Services Inventory Manager
CarMax
08.2020 - 09.2025Read More
Auction Service Associate Lead
CarMax
01.2018 - 08.2020Read More
Auction Service Associate
CarMax
02.2015 - 01.2018Read More
Reservior Highschool
High School Diploma
Read More