Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Brett Dixon

Astoria

Summary

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

7
7
years of professional experience

Work History

Supervisor

Chase Sapphire Lounge
01.2025 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.


Lead Bartender/Inventory Manager

Mess Hall
10.2018 - 12.2024
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

Theft Prevention Officer

Ross Dress for Less
09.2020 - 05.2021
  • Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
  • Conducted thorough investigations into inventory discrepancies, identifying sources of loss and recommending corrective actions.
  • Supported emergency response efforts during incidents, helping to maintain order and minimize potential harm.
  • Supported loss prevention efforts through accurate documentation of incidents, enabling targeted improvements to store policies and processes.

Administrative Assistant/Event Coordinator

Nine9 The Unagency
03.2018 - 10.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
  • Conducted interviews with participants to assess eligibility.
  • Developed strong rapport with candidates, fostering open communication and trust during interviews.

Education

Bachelor of Arts - Musical Theater

University of Arizona
Tucson, AZ
05-2017

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Inventory control
  • Staff development
  • Team building
  • Operations management
  • Customer service

Interests

  • Acting and Theater
  • Dungeons & Dragons
  • Gym Workouts
  • Strategy Games

Timeline

Supervisor

Chase Sapphire Lounge
01.2025 - Current

Theft Prevention Officer

Ross Dress for Less
09.2020 - 05.2021

Lead Bartender/Inventory Manager

Mess Hall
10.2018 - 12.2024

Administrative Assistant/Event Coordinator

Nine9 The Unagency
03.2018 - 10.2018

Bachelor of Arts - Musical Theater

University of Arizona