Brett Donnell

Work History

Executive Administrator

The Lawyers Receivership Group

Dallas, TX

12.2022 - Current

Reviewed administrative processes to ensure compliance with organizational regulations and procedures.
Ensured that all incoming calls were answered promptly in a professional manner.
Organized meetings for senior management team, including scheduling conference rooms, preparing agendas, taking minutes, and distributing notes.
Assisted with the preparation of presentations for internal and external meetings.
Created spreadsheets and databases to track project progress and deadlines.
Researched potential business opportunities or partnerships.
Developed marketing materials such as brochures, newsletters, flyers.
Assessed need for new or enhanced systems and applications to accomplish business objectives.
Implemented business processes to streamline daily operations and increase efficiency.
Facilitated communications by forwarding emails, transferring calls and filing documents.
Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
Prepared invoices and drafted memos for executives.

Realtor/Property Manager

Clay Stapp+CO

Dallas, TX

03.2022 - Current

Advised clients on market trends and local real estate conditions, helping them make informed decisions.
Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
Maintained accurate records of all transactions from start to finish using specialized software programs.
Conducted open houses and showings of properties to prospective buyers.
Answered inquiries from potential buyers regarding features of property listings.
Assisted clients in obtaining financing options such as mortgages or loans.
Generated leads through networking activities, cold calling prospects, referrals.
Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
Analyzed financial data such as income statements and tax returns to determine affordability levels for potential buyers.
Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
Responded promptly to customer inquiries via phone or email regarding available properties.
Represented buyers and sellers in major real estate transactions.
Researched and determined competitive market price.
Called or emailed lapsed clients to inquire about continuing needs.
Managed sales pipeline by actively following up with prospects and hot leads.
Assisted investors with remodeling plans and costs to drive client profitability and long-term business retention.

Property Manager

Century 21 Mike Bowman, Inc.

Grapevine, Texas

03.2021 - 02.2022

Oversee 350+ properties in the DFW metroplex
Head of the leasing and property management department
Supervise six individuals - repair coordinator, Asst
Manager, & three leasing agents
Manage yearly service budget and negotiate contracts with construction, maintenance, and utilities companies
Thoroughly explain and present management services to potential and existing clients
Excellent understanding of the eviction process and its requirements
Attention to detail to ensure applications are accurate and tenant issues or questions are adequately addressed
Problem-solving to find effective solutions for a variety of potential issues
Knowledge of rental contracts and property and anti-discrimination laws
Excellent written communication skills often employed to deescalate and/or diffuse potential issues
Provide direct verbal communication with clients daily
Collaborate with other team members effectively and efficiently.

Assistant Property Manager

Century 21 Mike Bowman, Inc.

Grapevine, Texas

08.2020 - 03.2021

Processed applications for all leases managed by C21 Mike Bowman
Processed all commission disbursements for all lease transactions
Filed evictions and writ of possessions
Involved in coordinating maintenance repairs for all managed properties
Provided excellent customer service to agents needing information on lease listings
Proficient in using Microsoft, Google Drive, and Gmail
Proficient in navigating property management software (AppFolio)
Effectively collaborated with leasing agents to approve and move in new tenants
Listed & leased properties on MLS (NTREIS)
Worked with multiple buyers to locate, show, and lease outside leases
Proficient in Zip Forms, DocuSign, and DocuSign transaction room.

Assistant Property Manager

Domain Property Management

Austin, Texas

08.2018 - 07.2020

Assumed multiple roles within the company during my tenure such as: maintenance coordinator, leasing agent, and assistant property manager
Constructed and implemented new guidelines and procedures for future staff members
Oversaw 75 residential properties and two Homeowners Associations
Composed articulate business correspondence to tenants, vendors, and investors using Microsoft Word and Microsoft Outlook
Worked in a timely manner to acquire and present estimates for respective property owners while providing data-driven recommendations from reliable vendors
Responsible for assigning and monitoring work orders for all properties
Worked closely with the property manager during quarterly property inspections
Proficient in navigating property management software (AppFolio)
Fostered relationships with Austin homeless coalitions to provide housing for their clients
Fostered relationships with Travis County Housing Authority to provide housing for their clients
Experience in filing evictions and forcible detainers to remove uncooperative tenants
Presented an excellent image of the company and its services to customers and coordinated and communicated well with clientele and management at all levels
Sourced and acquired new tenants by advertising vacancies on management websites
Listed & leased homes on MLS (ABOR)
Conducted property tours for prospective tenants, explained advantages of location & services
Maintained a comprehensive system of records, books, accounts, and payment information
Enforced occupancy policies; contacted tenants in violation of policies to resolve violations
Processed and selected new residents in accordance with management company's resident selection criteria, this includes pre-qualifying the applicant as well determining eligibility
Thorough understanding of TAR forms that are relevant to the leasing process
Experience creating and marketing MLS listings through ABOR
Prepared/analyzed and presented new construction plans to HOA board members
Significantly increased HOA reserves account by decreasing delinquency rate by 15%
Organized and directed the lease renewal program by contacting tenants at 60 days in advance
Built positive relationships with coworkers, clients, and tenants.

Sales Lead

Stratus Marketing

Austin, Texas

04.2018 - 07.2018

Worked long abnormal hours to hit sales quota
Door to door sales
Hit sales quota of 10 sales in one week to become team leader
Responsible for developing and training new employees on sales and marketing strategies
Responsible for conducting interviews to recruit new employees
Communicated with customers directly to finalize sales
Provided customer service for all clients personally and effectively.

Policy Analyst

Texas Farm Bureau

Waco, Texas

03.2013 - 07.2014

Worked with team lead specializing in teaching technical skills to other policy analysts to improve work efficiencies and to enhance overall organizational output
Responsible for making necessary changes to individuals insurance policies and maintaining customer satisfaction
Effectively and timely made work deadlines set by upper management
Coordinate activities with other employees to ensure timely completion of projects
Used extensive computer skills to finish tasks efficiently and accurately
Utilize communication and problem-solving skills by listening attentively to customer issues and reviewing possible solutions to ensure satisfaction.

Bartender

Cheatham Street Warehouse

San Marcos, Texas

Manage and prioritize multiple tasks in a fast-paced and high-energy environment
Manage aggressive behavior utilizing conflict resolution skills and ability to make swift decisions
Build rapport with customers from diverse backgrounds utilizing a genuine and friendly attitude
Train new employees on all facets of job operations
Perform opening and closing procedures ensuring all tasks are completed accurately.

Summary

Overview

Work History

Executive Administrator

Realtor/Property Manager

Property Manager

Assistant Property Manager

Assistant Property Manager

Sales Lead

Policy Analyst

Bartender

Education

Bachelor of Science in Nutrition and Foods Focused on Dietetics -

Skills

Certification

References

Work Availability

Timeline

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