Summary
Overview
Work History
Education
References
Timeline
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BRETT DOYLE

Las Vegas,NV

Summary

Driven, skilled, and reliable mechanic seeking a position that reflects my experience with maintenance and repair of heavy equipment. Eager to show initiative and strive for continuous professional and personal development.

Overview

13
13
years of professional experience

Work History

Sergeant - Wheeled Vehicle Mechanic

United States Army
02.2020 - Current
  • Implemented scheduled maintenance plans for a fleet of 47 wheeled vehicles, reducing the need for unscheduled repairs and increasing operational reliability.
  • Completed non-scheduled repair work to keep vehicles functional.
  • Acted as shop foreman to provide guidance to 7 junior enlisted mechanics, fostering professional growth and improving overall team skill level.
  • Contributed to cost savings by accurately identifying necessary parts for repairs through troubleshooting and optimizing resource usage.
  • Exhibited strong attention to detail by thoroughly inspecting completed repairs prior to releasing vehicles back into service, avoiding any potential safety hazards.
  • Performed over 50 wheeled vehicle recovery missions.
  • Oversaw ordering and receiving of parts based on need determined through inventory and troubleshooting.

Senior Auto Claims Advisor

CSAA Insurance Group
06.2020 - 09.2020
  • Handle complex multi-party losses, liability investigations and coverage questions, while retaining all levels of auto damage estimates and total losses.
  • Investigate, evaluate, and complete accurate appraisals on damaged vehicles.
  • Exhibited excellent communication skills by keeping customers informed throughout the duration of their claim using various methods; phone, email, other written correspondence.
  • Processed a high volume of complex, non-injury auto claims daily.

Inside Physical Damage Appraiser/Express Claims Service

CSAA Insurance Group
06.2019 - 06.2020
  • Evaluate, and complete accurate appraisals on damaged vehicles.
  • Investigate discrepancies between reported accident and visible damage to the vehicle.
  • Maintain positive working relationships with auto repair shops and deliver outstanding customer service.
  • Handle claims with minimal liability for the entirety of the claim, this includes: Liability decision, estimating repairs, and settling total losses.
  • Estimating Fire and Theft, Total Loss, and Salvage claims.

Automotive Claims Adjuster

CSAA Insurance Group
01.2019 - 07.2019
  • Processed a high volume of non-injury auto claims daily.
  • Showed that I cared for our members by empathetic listening and helping to solve the issues they face.
  • Maintained organization of claims to ensure resolution in a timely resolution.
  • Reviewed the facts of each accident to investigate and determine liability.


Assistant Fitness Manager

EOS FITNESS
09.2018 - 01.2019
  • Promoted training packages to gym members and assisted with establishing goals for the team to achieve sales targets.
  • Provided coaching and support to 20 personal trainers in order to improve their skills and sales.
  • Developed strong interpersonal skills to connect with clients and assess their needs in order to formulate a fitness plan directly suited to their goals.
  • ISSA Certified Personal Trainer.

Food and Beverage Purchasing Manager

THE BOULDERS RESORT
01.2016 - 07.2018
  • Monitored inventory and sales in order to determine usage and demand for purchasing.
  • Oversaw a team of 3 employees responsible for purchasing food, beverage, and non-food items for 3 restaurants, 2 cafes, 2 golf courses, a bakery, banquets, HR/Accounting, and Sales/Catering.
  • Managed all vendor accounts to ensure accuracy and payment.
  • Worked with Food and Beverage team to design menus, create on/off property events and to ensure customer satisfaction.

Banquet (Seasonal) Houseman/Server/Bartender

THE BOULDERS RESORT
  • Demonstrated serving skills, courtesy, multitasking, attention to detail, good communication abilities, teamwork, and organization.
  • Filled drink orders, replenished supplies, measured and mixed ingredients, making sure no alcoholic beverages are served to people under 21, and collected payments for drinks.
  • Completed a variety of banquet functions, such as setting up tables, serving food items, maintaining the banquet hall clean and organized, ensuring customer satisfaction, transporting tables and equipment, assisting servers, and answering to inquiries from banquet patrons.

Assistant Warehouse Manager

HIGHLANDS FLOOR COVERINGS
04.2014 - 01.2016
  • Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
  • Oversaw 5 warehouse employees and responsible for maintaining organization and efficiency of the warehouse.
  • Skilled in operating a forklift.
  • Monitored monthly inventory and updated computer system with product inventory.
  • Relied on to travel to Phoenix, Cottonwood, Kingman, and Holbrook to receive and deliver materials.
  • Maintained effective communication and positive relationships with superintendents.

PERSONAL TRAINER

01.2012 - Current
  • ISSA Certified
  • Specialize in Athlete development.

Education

62 Credits Towards Associate Degree in Business

College of The Siskiyous
Weed, CA

Collegiate Baseball Player -

COLLEGE OF THE SISKIYOUS

References

  • SSG Riley Edwards, Platoon Sergeant, (915)504-2513
  • Mark Furr, Owner of Highlands Floor Coverings, (928)853-4240
  • Mark Linebarger, Retired LVMPD SWAT Officer, (702)622-3405
  • Russell Mann, Mentor, Owner of Ponderosa Services, (928)606-6648

Timeline

Senior Auto Claims Advisor

CSAA Insurance Group
06.2020 - 09.2020

Sergeant - Wheeled Vehicle Mechanic

United States Army
02.2020 - Current

Inside Physical Damage Appraiser/Express Claims Service

CSAA Insurance Group
06.2019 - 06.2020

Automotive Claims Adjuster

CSAA Insurance Group
01.2019 - 07.2019

Assistant Fitness Manager

EOS FITNESS
09.2018 - 01.2019

Food and Beverage Purchasing Manager

THE BOULDERS RESORT
01.2016 - 07.2018

Assistant Warehouse Manager

HIGHLANDS FLOOR COVERINGS
04.2014 - 01.2016

PERSONAL TRAINER

01.2012 - Current

Banquet (Seasonal) Houseman/Server/Bartender

THE BOULDERS RESORT

62 Credits Towards Associate Degree in Business

College of The Siskiyous

Collegiate Baseball Player -

COLLEGE OF THE SISKIYOUS
BRETT DOYLE