Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brett Fike

The Colony,TX

Summary

Experienced, hardworking maintenance professional with a proven track record of adaptability, determination and commitment. Seeking the opportunity to lead a team of technicians to deliver prompt, friendly assistance to your residents while keeping a tight, streamlined turn and preventative maintenance schedule.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Maintenance Technician

Equity Residential
Lewisville, TX
01.2024 - Current
  • Troubleshot electrical and mechanical issues with minimal downtime.
  • Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
  • Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
  • Responded promptly to emergency breakdowns at any time during shift hours.
  • Cleaned work areas to maintain a safe environment
  • Trained junior technicians on best practices for operation and repair.
  • Conducted electrical repairs for lighting systems, and other related components.
  • Replaced defective parts such as bearings, seals, gears, valves.
  • Assisted in the installation of new machinery and equipment.
  • Followed established safety procedures when operating heavy machinery.
  • Maintained accurate records of all maintenance activities performed.
  • participated in the replacement of new pumps, compressors,and other mechanical systems.

Senior Service Multi-Site Technician

Equity Residential
Redmond, WA
10.2022 - 01.2024
  • Took lead on daily operations across multiple properties, often filling in as acting service manager
  • Actively participated in team meetings to discuss progress updates on projects.
  • Assisted in the installation of new systems or equipment for customers.
  • Ensured compliance with safety regulations when servicing customer equipment.
  • Diagnosed, repaired, and tested malfunctioning components in a timely manner.
  • Communicated updates on project progress effectively both verbally and in writing.
  • Built strong relationships with customers by delivering exceptional quality workmanship.
  • Tracked inventory levels of spare parts used during service visits and placed orders when necessary.
  • Collaborated with other departments such as leasing when necessary.
  • Provided maintenance in HVAC, plumbing, electrical, and appliance repair
  • Coordinated with vendors for parts replacement and repair services as needed.
  • Conducted regular inspections of all equipment to identify potential problems before they occur.
  • Performed preventative maintenance on customer equipment according to established procedures.
  • Mentored junior techs, supported inspections, and ensured quick response to resident work orders
  • Provided feedback to management on trends in service requests and customer feedback.

Service Manager

Riverpark Apartments - Equity Residential
Redmond, WA
05.2023 - 08.2023
  • Oversee maintenance operations for a 355-unit community with a focus on resident satisfaction and team efficiency
  • Lead a team of technicians, providing coaching, scheduling, and quality control
  • Supported property acquisition by coordinating onboarding and maintenance integration
  • Managed installation of Brivo access control and SmartRent smart home systems
  • Ensure compliance with safety standards and preventive maintenance plans
  • Maintained accurate records of all service requests, including resolution times and costs incurred.
  • Managed inventory levels of parts necessary for servicing customers' needs.
  • Coordinated with other departments within the organization to ensure seamless delivery of services.
  • Developed and maintained relationships with customers, vendors, and suppliers.
  • Monitored service performance metrics to identify areas of improvement.

Multi-Site Maintenance Technician

Equity Residential
Bellevue, WA
01.2019 - 01.2023
  • Maintained up to 6 properties with a combined 1,700 units
  • Maintained accurate records of all maintenance activities performed.
  • Cleaned work areas to maintain a functional environment
  • Responded promptly to emergency service requests at any time during shift hours and when on-call
  • Handled high-volume work orders across multiple sites while keeping consistent quality and service
  • Skilled in troubleshooting, emergency response, and managing vendor relationships
  • Conducted repairs on many different aged buildings with a vas variety of different fixtures

Dispatcher

NAPA Auto Parts
Greater Seattle Area, WA
01.2017 - 01.2019
  • Pulled and prepared parts for timely delivery by drivers
  • Provided timely updates to customers regarding their orders or requests.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Resolved customer complaints related to service issues or delays.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Ordered parts for customers and handled front-counter support
  • Delivered parts as needed and maintained organized back stock inventory
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.

Remodel Worker

R and R Combined Services
Greater Seattle Area, WA
01.2017 - 01.2019
  • Assisted with kitchen and bathroom remodels, including flooring, cabinetry, tile, and plumbing
  • Measured and cut drywall for installation.
  • Provided assistance with loading and unloading of supplies at job site.
  • Hauled out old appliances and installed new ones in their place.
  • Installed flooring materials, including hardwood, laminate or tile.
  • Installed light fixtures on ceilings or walls as needed.
  • Cabinet Installation
  • Completed projects on schedule with attention to detail and finish quality
  • Assisted in demolition of old structures, including walls, floors and ceilings.

Education

High School Diploma -

Bellevue High School
Bellevue, WA
06-2015

Skills

  • HVAC systems and air conditioning
  • Plumbing
  • Electrical repairs
  • Carpentry repairs
  • Appliance troubleshooting and repair
  • Pool maintenance
  • Safety compliance
  • Brivo smart technology installation
  • SmartRent smart technology installation
  • Preventive maintenance planning
  • Work order systems
  • Team training
  • Leadership
  • Multi-site operations
  • Vendor coordination
  • Kitchen remodeling
  • Bathroom remodeling

Certification

  • Microsoft Office Certified
  • EPA Universal Certification
  • Accelerate for Service Program - Equity Residential
  • EMC Elite Award Recipient - Equity Residential

Timeline

Maintenance Technician

Equity Residential
01.2024 - Current

Service Manager

Riverpark Apartments - Equity Residential
05.2023 - 08.2023

Senior Service Multi-Site Technician

Equity Residential
10.2022 - 01.2024

Multi-Site Maintenance Technician

Equity Residential
01.2019 - 01.2023

Dispatcher

NAPA Auto Parts
01.2017 - 01.2019

Remodel Worker

R and R Combined Services
01.2017 - 01.2019

High School Diploma -

Bellevue High School

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