Brett Grimm
Dallas
Summary
Highly motivated Sales Associate with extensive customer service and sales experience in the produce industry. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Overview
10
10
years of professional experience
Work History
Pineapple Category Manager
Fyffes North America
06.2023 - 11.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Collaborated with product team to communicate customer feedback, resulting in product enhancements.
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
Sales Associate
Taylor Farms
04.2022 - 11.2022
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Production Coordinator /Sales Associate
Grimmway Farms / Cal Organic Farms
08.2020 - 04.2022
- Coordinated daily organic harvest schedules with sales demands.
- Communicated with customers about product quality and availability.
- Coordinated with internal and external shipping on delivering produce to regional markets.
Sales Associate
Grimmway Farms / Cal Organic Farms
01.2015 - 08.2020
- Maintained organized, presentable merchandise to drive continuous sales.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Educated customers on promotions to enhance sales.
- Completed orders through itrade system and organized product deliveries to meet customer timetables.
Board of Directors
Grimmway Enterprises Inc.
01.2018 - 12.2019
- Defined organizational problems to create and implement correction plans.
- Collaborated with five other members to seek involvement in policy decisions, fundraising and visibility of organization.
- Assisted Board of Directors in identifying and recruiting other board members, successfully recruiting 4 board members.
- Oversaw business-wide changes to modernize procedures and organization.
Education
Associate of Science - Global Agribusiness
Arizona State University
Tempe, AZ05.2014
Skills
- Merchandising Expertise
- Stocking and Replenishing
- Product and Service Sales
- Telephone Etiquette
- Customer Interaction
- Sales
- Business planning
- Financial management
- Retail execution
- Administrative support
- Operations management
- Training
Timeline
Pineapple Category Manager
Fyffes North America
06.2023 - 11.2024
Sales Associate
Taylor Farms
04.2022 - 11.2022
Production Coordinator /Sales Associate
Grimmway Farms / Cal Organic Farms
08.2020 - 04.2022
Board of Directors
Grimmway Enterprises Inc.
01.2018 - 12.2019
Sales Associate
Grimmway Farms / Cal Organic Farms
01.2015 - 08.2020
Associate of Science - Global Agribusiness
Arizona State University
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