Brett Hawley
Perrysburg,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I have been in the LTL industry for 35 years between last two jobs. I have been responsible for every aspect within the office environment. I have done driver manifesting, customer service, OS&D, appointments, billing entry, rate quotes , payroll, just to touch the surface. I even have forklift ability.
I am always looking to learn, and learn the tasks quickly. I am reliable and always show up to get the job done.
I also have strong references upon request.
Overview
26
26
years of professional experience
Work History
Driver Manifesting/Office Data Entry Clerk
USF Holland - Division Of YRC Worldwide
03.1997 - 07.2023
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Collated and organized data entry documents into filing systems for easy access.
- Verified accuracy of data entered into system to produce error-free reports.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Organized, sorted, and checked input data against original documents.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Managed and organized documents for data entry tasks.
Customer Service/OS&D Clerk
USF Holland - Division Of YRC Worldwide
03.1997 - 07.2023
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Provided customers with information about availability and pricing.
- Resolved various issues and discrepancies for customers.
- Handled billing information over phone.
Education
No Degree - Undecided
University of Cincinnati
Cincinnati, OHHigh School Diploma -
St. Francis De Sales High School
Toledo, OHSkills
- Collecting Information
- Advanced Clerical Knowledge
- Proofreading
- Updating Client Data
- Payroll Preparation
- Keyboard Entry
- Data Entry
- Editing Documents
- Client Correspondence
- Strong Problem Solver
- Document Scanning
- Filing
- Correct Errors
Timeline
Driver Manifesting/Office Data Entry Clerk
USF Holland - Division Of YRC Worldwide
03.1997 - 07.2023
Customer Service/OS&D Clerk
USF Holland - Division Of YRC Worldwide
03.1997 - 07.2023
No Degree - Undecided
University of Cincinnati
High School Diploma -
St. Francis De Sales High School
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