Brett Holtz
Buffalo,NY
Summary
Proven leader in enhancing campus safety, with a track record at Daemen University of reducing crime through effective surveillance and emergency response. Skilled in CCTV monitoring and conflict de-escalation, I excel in building trust within the community and mentoring teams towards excellence in public safety. Demonstrates unparalleled integrity and teamwork in high-stakes environments. Highly capable Campus Safety Officer with strong knowledge and expertise in security services field. Directed ongoing and special event security for 3500-student campus. Excellent security management and communications skills leading to mutually beneficial relationships with campus management, students and surrounding community. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Campus Safety Supervisor
Daemen University
Amherst, NY
12.2023 - Current
- Enhanced campus safety by conducting regular patrols and monitoring security systems.
- Notified police, fire department and emergency services of on-campus incidents.
- Documented safety and security incidents using preset guidelines and methods.
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
- Assisted with fire, hazardous material and active-shooter on-campus drills.
- Thoroughly analyzed criminal information and processed crime scenes.
- Obtained information from arrested subjects to conduct debriefings.
- Assisted in special investigations and crime prevention programs.
- Handled citation and traffic violation paperwork.
- Checked vehicle equipment for proper functioning prior to use.
- Monitored criminal activity in community to identify suspicious activity.
- Monitored traffic violations, issuing citations as necessary.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Conducted searches of individuals, vehicles and premises.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Responded to emergency calls to provide assistance to citizens in need.
- Collaborated with administration and teachers to develop crisis plans.
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
- Performed conflict resolution between student body, parents, teachers, and administration.
- Conducted school security inspections.
- Provided security and safety to school staff and students.
- Maintained accurate records of incidents, investigations, and resolutions, contributing to improved safety measures.
- Reduced incidents of crime on campus through proactive surveillance and timely response to emergency situations.
Campus Safety Officer
Vista
Daemen University Amherst, NY
09.2022 - 12.2023
- Enhanced campus safety by conducting regular patrols and monitoring security systems.
- Notified police, fire department and emergency services of on-campus incidents.
- Documented safety and security incidents using preset guidelines and methods.
- Assisted with fire, hazardous material and active-shooter on-campus drills.
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
- Enforced ongoing and special event parking regulations and issued parking tickets to violators.
- Supervised other campus security personnel and provided procedural and situational guidance.
- Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
- Assisted in the management of large-scale events such as athletic games or concerts by ensuring proper crowd control measures were in place.
- Provided first aid assistance during medical emergencies, ensuring prompt care for injured individuals.
- Identified potential hazards around the campus by conducting risk assessments, leading to necessary prevention efforts being implemented.
- Reviewed daily reports from other officers to maintain situational awareness of ongoing issues or trends affecting campus safety levels.
- Demonstrated strong communication skills when interacting with diverse populations across various situations, from conflict resolution to emergency responses.
- Collaborated with local law enforcement agencies to prevent criminal activity on campus and promote community safety.
- Conducted thorough investigations into reported thefts or property damage, resulting in a decrease in unsolved cases.
- Managed traffic flow during peak hours to ensure pedestrian safety and efficient vehicle movement on campus grounds.
- Educated students and staff on campus safety procedures through presentations and workshops, fostering a culture of awareness and preparedness.
- Implemented access control measures for campus buildings to minimize unauthorized entry and potential threats.
- Participated in ongoing training opportunities related to security best practices and legal compliance requirements for educational institutions.
- Collaborated with the facilities team to address any security-related maintenance issues, contributing to a safer physical environment.
Store Manager
Dollar General
Buffalo, NY
09.2018 - 01.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Security Officer
Live Nation
Darien Center, NY
06.2018 - 09.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Education
GED -
John F Kennedy Senior High School
Cheektowaga, NY09.2017
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Access Control Systems
- Campus Operations
- CCTV Monitoring
- Conflict de-escalation
- Public Safety Awareness
- Integrity and Trustworthiness
- Emergency evacuation procedures
- Incident Reporting
- Security Equipment Operation
- Crime Prevention Strategies
- Building inspection
- Witness interviewing
- Fire Safety Procedures
- Alarm investigation
- Bag inspection
- Medical emergency support
- NARCAN administration
- Law enforcement procedures
- Student Engagement
- Mental Health Support
- School safety
- De-Escalation Techniques
- Time Management
- Teamwork and Collaboration
- Problem-Solving
- Problem-solving abilities
- Attention to Detail
- Multitasking
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Reliability
- Decision-Making
- Relationship Building
- Case report writing
- Team building
- Public relations
- Surveillance
- Public Service
Timeline
Campus Safety Supervisor
Daemen University
12.2023 - Current
Campus Safety Officer
Vista
09.2022 - 12.2023
Store Manager
Dollar General
09.2018 - 01.2022
Security Officer
Live Nation
06.2018 - 09.2019
GED -
John F Kennedy Senior High School