Brett Housley
Mentor,OH
Summary
Certified Training Specialist and Field Service Representative Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Operations Manager
UVeye
07.2022 - 12.2023
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Reviewed CAD drawing for final approval.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Championed safety protocols to maintain secure working environment, reducing workplace accidents significantly.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Lead Field Service Engineer
Pratt Miller Engineering
01.2021 - 05.2022
- Supported installation, maintenance, operation, troubleshooting, repair, and customer training of Pratt Miller products at customer locations, military bases, and training/test sites
- Translated customers' needs into potential improvements to platforms, by presenting information to design teams about customer usage and interaction
- Provided build/assembly support during prototype, pilot, and production phases
- Documented in-field issues and reported to engineering team
- Overcame logistical challenges during remote installations, ensuring successful project outcomes despite adverse conditions.
- Provided input for escalation of difficult-to-solve problems to designated technical support group
- Streamlined maintenance processes for improved efficiency and reduced downtime.
- Performed root cause analyses on recurring issues, leading to implementation of long-term solutions that prevented future incidents.
- Enhanced customer satisfaction by promptly addressing and resolving technical field issues.
- Led teams of service engineers to effectively troubleshoot and repair complex equipment, ensuring optimal performance.
- Experienced with High-Voltage, Autonomous, & By-wire Systems, military and robotic vehicle systems and sub-systems, and electrical and hybrid vehicle systems.
Training Specialist 1712, Equipment Specialist 1670, Common Remotely Operated Weapon Station (CROWS)
Department of the Army
01.2012 - 01.2021
- Served as technical advisor, instructor and team member in support of New Equipment Training of CROWS/RWS systems as it is fielded worldwide to include hostile/potentially hostile locations.
- Developed and updated training materials and conducted classes with various agencies within Department of Defense.
- Supervised 15+ government Field Service Representatives (FSRs) in support of Special Operations Command (SOCOM) operations in Afghanistan and Iraq.
- Oversaw all maintenance and training support conducted to 650+ weapon systems and soldiers in support of SOCOM in various locations.
- Reviewed all maintenance action reports submitted for tracking of all maintenance performed by employees.
- Provided on-site technical assistance and training both domestically and globally.
- Assisted in development of plans, programs, budgets and execution training efforts in support of material programs.
Training Specialist 1712, Small Arms
Department of the Army
01.2011 - 01.2012
- Served as course writer and instructor for New Equipment Training Programs for Tank-automotive and Armaments Command (TACOM)
- Assisted with development of detailed lesson plans and training aids on operation and maintenance procedures through review of publications, reports, blueprints and related course materials
- Instructed students of various weapons platforms and filed level operations and maintenance
- Provided technical assistance and training in operation and maintenance of electronics, computer programming and analysis of malfunction reports, system trouble shooting and repair
- Directed and monitored activities of instructors assigned to instruct and/or assist on training projects
New Equipment Training Manager Bridging 1712
Department of the Army
01.2010 - 01.2011
- Responsible for the management, preparation and conduct of formal technical training courses on Assault Breaching Vehicle (ABV) and Joint Assault Bridge (JAB) systems, supporting Program Managers, Material Fielding and Training Directorate and the Soldiers of the military
- Evaluated and provided Material Developers with needed information to updated Basis of Issue Plans (BOIPs)
- Made recommendations to the Material Developer, Training Developer and Combat Developer regarding training related issues on assigned systems
- Directed and monitored the activities of contact instructors ensuring they were qualified using proper techniques and using approved training materials
- Ensured all safety standards were followed and took corrective action to prevent property damage, injuries and death.
Training Specialist 1712, Equipment Specialist 1670, Common Remotely Operated Weapon Station (CROWS)
Department of the Army
01.2007 - 01.2010
- Served as technical advisor, instructor and team member in support of New Equipment Training of CROWS/RWS systems as it is fielded worldwide to include hostile/potentially hostile locations
- Prepared new training material to include lesson plans, Program of Instructions (POIs), student handbooks and training aids
- Supervised 15+ government Field Service Representatives (FSRs) in support of Special Operations Command (SOCOM) operations in Afghanistan and Iraq
- Oversaw all maintenance and training support conducted to 650+ weapon systems and thousands of soldiers
- Reviewed all maintenance action reports submitted for tracking of all maintenance performed by employees
- Provided on-site technical assistance and training both domestically and globally
- Assisted in development of plans, programs, budgets and execution training efforts in support of material programs.
Aircraft Mechanic (6212)
United States Marine Corp
01.1998 - 01.2003
- Night Crew Supervisor responsible for all aircraft maintenance and flight operations
- Performed responsibilities as Plane Captain, Flight Line Duty Inspector, Power Plant Collateral Duty Inspector, Low Power Qualified
- Responsible for inspecting aircraft before and after flight for aircraft integrity
- Inspected all maintenance performed on aircraft engine, fuel system and troubleshooting engine performance
- Instructed Marines on removal and replacement of engine components using schematics diagrams and troubleshooting procedures
- Ordered parts for aircraft maintenance
- Initiated and signed off maintenance action forms
- Inspected engines and bore scoped prior to receiving for installation
- Low-Power qualification consisted of starting aircraft for trouble shooting aircraft engine performance, major component removal and replacement, avionics trouble shooting and flaps bit tests
Education
Certified Instructional Designer -
Macomb Community College
Warren, MI01.2014
Skills
- Customer Service
- Workflow Optimization
- Performance Monitoring
- Logistics Oversight
- Maintenance Planning
- Problem-Solving
Certification
- Level I and Level II Certified – Acquisition Career Field Lifecycle Logistics
- Certified Instructor
- Kongsberg CROWS Advanced Maintenance Certification, 07/01/10
Timeline
Operations Manager
UVeye
07.2022 - 12.2023
Lead Field Service Engineer
Pratt Miller Engineering
01.2021 - 05.2022
Training Specialist 1712, Equipment Specialist 1670, Common Remotely Operated Weapon Station (CROWS)
Department of the Army
01.2012 - 01.2021
Training Specialist 1712, Small Arms
Department of the Army
01.2011 - 01.2012
New Equipment Training Manager Bridging 1712
Department of the Army
01.2010 - 01.2011
Training Specialist 1712, Equipment Specialist 1670, Common Remotely Operated Weapon Station (CROWS)
Department of the Army
01.2007 - 01.2010
Aircraft Mechanic (6212)
United States Marine Corp
01.1998 - 01.2003
Certified Instructional Designer -
Macomb Community College
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