Brett Johnson
Columbus,Ohio
Summary
Highly efficient, results driven and capable account executive/manager with a proven ability to effectively identify, develop, and maintain relationships between the company and its target clientele. Having a proven track record of quickly understanding a client's needs, vision, and objectives and then providing solutions to meet their goals. Enjoying challenging situations & able to work to an excellent standard under considerable pressure while presenting a positive image to clients & colleagues.
Overview
13
13
years of professional experience
Work History
Account Executive
Woodpecker
Columbus, OH
07.2021 - Current
- Negotiated sales deals with customers resulting in mutually beneficial agreements and cultivated relationships.
- Built and strengthened relationships with new accounts to drive revenue growth.
- Created and executed account strategies to present services to key decision makers.
- Delivered targeted multi-platform integrated sales presentations, facilitating customer base expansion and revenue generation.
- Prepared sales presentations for clients showing success and credibility of our SaaS product.
- Increased Woodpecker's MRR by 20% while increasing their ARR by 21.5% over the course of 3rd & 4th Quarters of 2021.
- Delivered services to clients to secure additional business and grow revenue streams.
- Met and exceeded service level goals by identifying and achieving standards and expectations.
- Stayed up-to-date on changing industry and product standards and trends related to accounts.
Account Manager
ScriptDrop
Columbus , IA
01.2021 - 04.2021
- Supported independent pharmacy clients in implementing and growing ScriptDrop's product.
- Corresponded with clients via phone and email about ongoing implementation projects.
- Performed new pharmacy onboarding, testing, and training.
- Provided ongoing proactive support to independent pharmacies.
- Assisted in mediating escalated issues.
- Created reporting and initiatives to support and grow client relationships.
- Maximized revenue potential to exceed client expectations and company goals.
- Fostered loyal, long-term relationships with internal and external stakeholders.
- Developed and maintained extensive knowledge of pharmacy industry.
- Assisted with and lead special projects as needed.
- Researched emerging industry trends, new applications, concepts, and procedures for clients to update current training curriculum.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs
Regional Account Manager
Reserve Advisors, Inc
Columbus , IA
07.2018 - 11.2020
- Generated profitable growth (43% over 2 years) by developing and implementing sales development plans for clients in assigned 5 state territory.
- Identified and created list of targeted accounts.
- Once targeted, qualified target list deciding which ones to pursue.
- Built relationships with decision-makers with an understanding of how to cultivate those relationships at various stages to hit goals specified by management.
- Maintained responsibility for sales objectives and reached targets as defined and agreed upon in account plan.
- Overall account management of identified key accounts through high-level communication and leadership skills.
- Provided industry-specific market input and application expertise.
- Understanding specific client needs and competitor information.
- Developed and wrote pricing proposals with functional experience in areas of strategic planning, sales, marketing, and market development.
- Attended online/in-person trade shows to build rapport with client base in order to promote brand and drive sales.
- Met existing customers to review current services and expand sales opportunities.
- Renegotiated contracts with expiring accounts to continue relationships with current company clients.
Sales Administrator
SourceMark
Nashville, TN
03.2015 - 08.2016
- Developed and sustained relationships with potential and existing clients by coordinating professional meetings, attending promotional events and providing effective administrative support.
- Coordinated sales details, pre-sale material and updating CRM information.
- Handled customer contacts.
- Participated in execution of sales strategies.
- Prepared clear sales analysis, as well as sales reports, sales-order status, sales agreements, in-time proposals and presentations.
- Met with customers on and off company premises for discussions.
- Responsible for timely, accurate quotations and various pro-forma invoices to customers, processing inquires through personal visits, email, phone and fax.
- Maintained and enhanced all aspects of SourceMark's website.
- Resolved customer issues quickly and managed over 200 accounts to increase sales and help sales representatives meet quotas.
Enterprise Business Account Manager
Sprint
Louisville, KY
07.2009 - 03.2015
- Surpassed sales quota by 110% by building an account base of approximately 850 accounts through cold calling and referral business.
- Increased revenue within my accounts by $172,000 within a calendar year by developing and implementing prospecting techniques which expanded professional networking portfolio.
- Consistently exceeded 250 cold and follow-up calls weekly, earning as one of the top 10 representatives(out of 150) based on call volume.
- Maintained a churn percentage of 6% which was within the top 20% of the Business Account Managers within the company.
- Marketed and sold solutions and services to stakeholders across multiple levels of organization.
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
Advertising Sales Executive
AT&T
Louisville, KY
02.2007 - 06.2009
- Sold print & online advertising to businesses and coordinated all activities involved in guiding the ad through the entire process from conception to print status
- Obtained and studied information about clients' products, needs, problems, advertising history, and business practices in order to offer effective sales presentations and appropriate product assistance
- Executed high-level presentations to businesses to secure their business and increase presence in market
- Forecasted territory sales results and potential sales regularly and accurately
- Monitored travel expenses with a focus on being cost-efficient.
- Developed sales strategies and people skills to entice clients, negotiate contracts, and close deals.
- Coached account executives in sales and fulfillment strategies.
- Generated $500,000 in sales during 2008 to surpass quota by 107%
Education
Bachelor of Science - Human Resource Management
Auburn University
Auburn, ALSkills
- Key account management
- Account management
- Sales Strategies
- Contract Negotiation
- Strategic planning
- Sales processes
- Review of contracts
- Solution selling
- Coaching and mentoring
- Territory Management
- Strategic account development
Timeline
Account Executive
Woodpecker
07.2021 - Current
Account Manager
ScriptDrop
01.2021 - 04.2021
Regional Account Manager
Reserve Advisors, Inc
07.2018 - 11.2020
Sales Administrator
SourceMark
03.2015 - 08.2016
Enterprise Business Account Manager
Sprint
07.2009 - 03.2015
Advertising Sales Executive
AT&T
02.2007 - 06.2009
Bachelor of Science - Human Resource Management
Auburn University
Similar Profiles
Suzanna MilsomSuzanna Milsom
Cleaner at Woodpecker PubCleaner at Woodpecker Pub
Jaxon SmithJaxon Smith
Production Assistant at Imperial Woodpecker, Radical Media, Slim, etc.Production Assistant at Imperial Woodpecker, Radical Media, Slim, etc.
Nattielly DiasNattielly Dias
Bookkeeper at Woodpecker Brother's IncBookkeeper at Woodpecker Brother's Inc
Ben TelaBen Tela
Customer Service Representative at SpectrumCustomer Service Representative at Spectrum
Brandon TerrellBrandon Terrell
PCA at Ohio State Center for Integrative HealthPCA at Ohio State Center for Integrative Health