Brett Kalinowski
Office Manager/Customer Suppot
Milton,GA
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas, billing, payroll, and scheduling appointments.
Overview
8
8
years of professional experience
Work History
Office Manager
Rick's Plumbing, Heating, & Cooling
08.2019 - 02.2024
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Employee pay roll.
- Scheduled appointments.
- Billing
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Office Manager
Service Now HVAC
02.2016 - 05.2019
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Controlled finances to lower costs and keep business operating within budget.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma -
Interboro Senior High School
Prospect Park, PAMaster of Arts - Drafting And Design
ITT Tech
Philadelphia, PASkills
- Expense Reporting
- Customer Service
- Billing
- Office Management
- Supply Management
- Staff Management
- Employee Supervision
- Data Entry
- Bookkeeping
- Inventory Control
- Payroll Processing
- Scheduling and calendar management
Timeline
Office Manager
Rick's Plumbing, Heating, & Cooling
08.2019 - 02.2024
Office Manager
Service Now HVAC
02.2016 - 05.2019
High School Diploma -
Interboro Senior High School
Master of Arts - Drafting And Design
ITT Tech
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