BRETT KAPLAN
Hamilton,NJ
Summary
Results-driven professional with strong experience in managing key client relationships and driving business growth. Proven ability to collaborate effectively with teams, adapt to changing needs, and consistently achieve targets. Skilled in strategic planning, client communication, and problem-solving. Known for reliability and strong focus on delivering impactful results.
Overview
10
10
years of professional experience
Work History
KEY ACCOUNTS MANAGER
High Grade Beverage
10.2021 - Current
- Manage a portfolio of accounts, nurturing strong relationships with key purchasers
- Ensure accurate and timely service delivery, exceeding client expectations and maximizing satisfaction
- Develop and deliver impactful sales presentations to drive revenue growth
- Collaborate with cross-functional teams to develop and execute effective sales strategies
- Provide comprehensive product knowledge and training to customers, ensuring they are equipped to meet their specific needs
- Maintain meticulous records of sales activities and customer interactions
KEY ACCOUNTS MANAGER
Hunterdon Brewing Company
05.2019 - 05.2020
- Managed over one hundred accounts, cultivating strong client relationships and driving customer loyalty
- Provided exceptional service, ensuring accurate and reliable order fulfillment to maximize client satisfaction
- Consistently increased sales and volume of core brands in portfolio through effective relationship-building and account management strategies
- Developed and maintained strong lasting relationships with owners and buyers, becoming a trusted advisor
GENERAL MANAGER
Panera Bread
10.2018 - 05.2019
- Oversaw all aspects of restaurant operations, including staff management, scheduling, and training programs
- Ensured accurate and timely service delivery, exceeding customer expectations and enhancing their dining experience
- Conducted interviews and made hiring decisions, assembling high-performing teams to deliver exceptional customer service
- Drove sales to highest in the district through innovative marketing and promotional initiatives
ASSISTANT GENERAL MANAGER
Pizzeria Uno
05.2015 - 10.2018
- Managed a large staff of 70+ employees, overseeing scheduling, training, and performance management
- Applied strong organizational skills to efficiently manage inventory and control costs, maximizing restaurant profitability
- Exhibited exceptional leadership, fostering a positive work environment and motivating team members to achieve collective goals
Education
Bachelor - Business Administration
William Paterson University of New Jersey
01.2012
Skills
- Excellent written and verbal communication skills
- Exceptional interpersonal skills
- Keen observation abilities
- Proficient in computer skills
- Strong organizational skills
- Self-motivated
- Active listener
- Collaborative team player
- Relationship Management
- Data-driven decision-making
- Technical understanding
Timeline
KEY ACCOUNTS MANAGER
High Grade Beverage
10.2021 - Current
KEY ACCOUNTS MANAGER
Hunterdon Brewing Company
05.2019 - 05.2020
GENERAL MANAGER
Panera Bread
10.2018 - 05.2019
ASSISTANT GENERAL MANAGER
Pizzeria Uno
05.2015 - 10.2018
Bachelor - Business Administration
William Paterson University of New Jersey
Similar Profiles
Raven GilmoreRaven Gilmore
Data Entry at High Grade BeverageData Entry at High Grade Beverage
ROBERTO ISMAEL VILLAR VALDEZROBERTO ISMAEL VILLAR VALDEZ
Sales Representative at High Grade BeverageSales Representative at High Grade Beverage
Kari CurrierKari Currier
Administrative Assistant at High Grade MaterialsAdministrative Assistant at High Grade Materials