Brett Kenny
Traverse City,MI
Summary
Dynamic Account Manager and Lab Manager with a proven track record at 42 Degrees, adept in CRM proficiency and lean manufacturing, significantly increased client retention and production efficiency. Known for superior customer service and a positive team spirit, I consistently exceed sales targets and foster meaningful client relationships. Passionate about winning and driving business growth through strategic development and engagement.
Overview
6
6
years of professional experience
Work History
Account Manager - B2B/B2C Business Development
42 Degrees
03.2023 - Current
- Managed and grew client relationships, increasing repeat business.
- Converted outbound leads into long-term customers with hands-on product presentations.
- Skilled in engaging phone calls, personalized emails, and high-level client interactions.
- Organized and tracked multiple accounts using CRM tools to drive sales growth.
- Adapted to challenges, maintained a goal-oriented mindset, and consistently met sales targets.
- Lead Sales team in generated revenue for 2024 - $2.4M
Lab Manager
42 Degrees
04.2021 - 03.2023
- Improved lab efficiency by implementing LEAN manufacturing principles to team members. Causing a cross pollination of lean thinkers.
- Increased production by 100%+ year over year.
- Established and maintained quality control standards, contributing to accurate test results and reliable data collection.
- Streamlined workflow by designing efficient standard operating procedures (SOP's) for all laboratory tasks.
- Set and oversaw quality assurance guidelines for laboratory objectives.
- Interviewed, hired and trained lab technicians to perform extractions - WIP - finished goods.
New Business Development
Britten Inc.
01.2019 - 03.2020
- Generated leads for new business development through networking events and social media channels.
- Analyzed market trends and customer needs to identify new business development opportunities.
- Spearheaded new business development efforts by actively seeking out and securing contracts with prospective clients in various industries.
- Supported new business development efforts through prospecting, cold calling, and attending industry events.
- Contributed to the growth of the firm by consistently meeting or exceeding sales targets for new business development initiatives.
Education
BBA - Business Administration
Ferris State University
Big Rapids01-2017
Skills
- Customer Retention & Engagement
- World-Class Customer Service
- Dynamic team player
- CRM & Sales Pipeline Management
- Lean Manufacturing Knowledge
- Competitive & Results Oriented
- Teamwork & Collaboration
- Overcoming Objections
Timeline
Account Manager - B2B/B2C Business Development
42 Degrees
03.2023 - Current
Lab Manager
42 Degrees
04.2021 - 03.2023
New Business Development
Britten Inc.
01.2019 - 03.2020
BBA - Business Administration
Ferris State University
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