Sherie Kleve
Ocheyedan
Summary
At Great Lakes Concrete Inc, I excelled as an Office Manager, enhancing operational efficiency and confidentiality. My expertise in office management and customer service led to streamlined processes and improved client relations. Skilled in financial reconciliation and payroll management, I also contributed to staff development through training initiatives, showcasing organizational skills and a proactive approach to office administration.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
2025
2025
years of professional experience
Work History
Office Manager
Great Lakes Concrete Inc
02.2012 - Current
- Handled sensitive information with discretion, maintaining confidentiality of all six company location documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Reconciled all company bank accounts monthly.
- Oversaw office inventory activities by ordering and stocking and shipment receiving.
- Payroll Manager for all six locations of Great Lakes Concrete, along with Money Pit LLC.
- Submitted and paid monthly/quarterly payroll reports.
- Maintained MSHA documentation and met with onsite inspector yearly. Set up yearly training as well as new hire training.
- Maintained and turned in to the State the International Fuel Tax Agreement information on apportioned trucks.
- Registered and paid the tax on all the trucks in the fleet every year.
- Kept track of the fuel and miles of the apportioned trucks required by the state.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Set up and participated in biennial CPR/First Aid training to meet MSHA requirements.
- Assisted the owner of the company yearly with employee raises and bonuses.
- Met with company accountant as needed to make journal entries into Quickbooks system when needed.
- Met with insurance agent once a year to go over renewal contract for fleet insurance and health insurance.
- Handled all accident claims between employee, police and insurance.
- Initiated quarterly random drug and alcohol testing for company employees along with new hires.
- Answered all incoming calls and scheduled orders accordingly.
- Weighed in/out aggregate trucks.
Office Personel
LKW Trucking
06.2008 - 12.2011
- Invoiced completed hauled loads
- Accounts Receivable
- Accounts Payable
- Reconciled bank account
Receptionist
Sunrise Farms Inc
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled corn contracts and tracking all incoming grain loads.
- Managed the supply cage.
- Assisted with the set up and then helped maintain Manager Plus program with Wes Turner.
Education
Court Reporting
Minnesota West Community & Technical
Jackson, MNHigh School Diploma -
Okoboji High School
Milford, IA05-1992
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Multitasking ability
Timeline
Office Manager
Great Lakes Concrete Inc
02.2012 - Current
Office Personel
LKW Trucking
06.2008 - 12.2011
Receptionist
Sunrise Farms Inc
Court Reporting
Minnesota West Community & Technical
High School Diploma -
Okoboji High School
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