Brett Kwak
Tampa,FL
Summary
A seasoned IT Administrator, I spearheaded over 100 infrastructure projects, significantly enhancing operational efficiency. Expert in user management and CRM administration, my leadership in establishing an infrastructure department showcases my stakeholder communication prowess and technical acumen, embodying a blend of hard and soft skills crucial for dynamic IT environments.
Overview
7
7
years of professional experience
Work History
Infrastructure Administrator
LegalSight
09.2022 - Current
- Managed the IT infrastructure for 9 companies totaling over to 500 employees
- Trained and managed a remote team of 3 to perform all day to day tasks needed to run the department efficiently
- Lead 100+ infrastructure initiatives and projects to completion
- Created dozens of processes to optimize the department I helped create into an enterprise level operation
Technology Lead
Fluid Gifts
04.2022 - 11.2024
- Lead a development team of 6 in the creation of a Salesforce based web app
- Completed all technical, legal, and business documentation necessary to deploy to Salesforce's AppExchange
- Provided hands-on support to all current and potential clients including
Infrastructure Technician
LegalSight
03.2019 - 09.2022
- Built the infrastructure department from scratch along with one other person
- Implemented new company wide services and upgraded the current ones to improve efficiency
- Diagnosed and resolved hardware and software issues
Full Stack Developer
LegalSight
05.2018 - 02.2020
- Provided software application engineering and maintenance for development lifecycle for a code stack comprised of Java, Angular, and PostgreSQL
- Contributed to the development and release of 2 international SaaS, as well as their maintenance, and enhancements
Education
Bachelor of Science - Computer Science
Rowan University
New Jersey05.2018
Skills
- Active Directory/O365
- Salesforce/CRM Administration
- Incident Management
- Hardware and Software Maintenance
- IT Security Management
- Website and DNS Maintenance
- Asset Management
- Stakeholder Communication
- Contract Negotiation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridRemoteImportant To Me
Career advancementPersonal development programsWork from home optionTimeline
Infrastructure Administrator
LegalSight
09.2022 - Current
Technology Lead
Fluid Gifts
04.2022 - 11.2024
Infrastructure Technician
LegalSight
03.2019 - 09.2022
Full Stack Developer
LegalSight
05.2018 - 02.2020
Bachelor of Science - Computer Science
Rowan University
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