Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brett Larson

Management
Los Altos,CA

Summary

Accomplished leader with expertise in operations management and team training, previously at Palo Alto Unified School District. Enhanced workflow efficiency through strategic project planning and risk management. Known for fostering strong relationships and ensuring compliance, driving team success and operational excellence.

Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

35
35
years of professional experience

Work History

Maintenance and Operations Supervisor

Palo Alto Unified School District
08.2022 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented quality control systems to reduce errors by performing routine site audits, resulting in increased staff and community satisfaction rates as well as maintaining a safe and clean environment.
  • Ensured compliance with state regulations and standards, maintaining PAUSD's reputation and avoiding penalties and negative feedback.
  • Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
  • Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
  • Produced bi-weekly work order reports in order to maintain work productivity and efficiency.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Interceded between employees during arguments and diffused tense situations.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Coordinated complex repairs and projects that did not interfere with school sites daily operations.
  • Communicated as a Liaison with the community of Palo Alto, The City of Palo Alto and Stanford who are our neighbors to the Palo Alto Unified School District.

Irrigation Technician and Landscape

Palo Alto Unified School District
06.2007 - Current
  • Installed irrigation systems for all types of customers, both residential, and commercial.
  • Troubleshot daily complex issues within existing irrigation systems to identify root causes and implement lasting solutions.
  • Supervised installation work of other technicians to make sure systems were fully operational.
  • Improved irrigation system efficiency by conducting regular inspections and maintenance tasks.
  • Prioritized and corrected irrigation breaks to quickly restore service. Made complex repairs with efficiency and safety.
  • Coordinated large scale repairs for water systems (Irrigation and Domestic)
  • Inspected and repaired Back Flows
  • Inspected sprinkler heads across grounds and identified maintenance needs.
  • Maintained accurate records of all irrigation maintenance tasks, facilitating effective communication with clients and team members.
  • Increased customer satisfaction by promptly addressing concerns and providing professional recommendations for system improvements.
  • Optimized water usage by regularly updating and fine-tuning irrigation controller settings based on environmental factors.
  • Worked closely with fellow technicians while sharing knowledge about specific project challenges or new technologies being introduced into the field.
  • Ensured proper functioning of all irrigation equipment, resulting in consistent water distribution across landscapes.
  • Installed high-quality drip and sprinkler systems, resulting in increased plant health and reduced water consumption.
  • Performed seasonal adjustments to the watering schedule, ensuring adequate hydration throughout changing weather conditions.
  • Streamlined inventory management by organizing supplies, tools, and spare parts for easy accessibility during job assignments.
  • Adjusted sprinkler head direction and angle based on identified wet and dry areas.
  • Prioritized safety in all aspects of work, adhering to proper protocols and ensuring personal protective equipment was utilized during job assignments.
  • Reduced water waste by implementing precise irrigation scheduling for optimal plant growth.
  • Collaborated with landscape architects to design efficient and visually appealing irrigation systems.
  • Enhanced landscape health with careful monitoring of soil moisture levels and adjusting irrigation accordingly.
  • Assisted in the development of sustainable landscaping initiatives through responsible use of natural resources in irrigating properties.
  • Maintained irrigation systems, recirculators and water features in excellent condition through continuous upkeep.
  • Stayed current on industry trends and technological advancements to provide clients with the most innovative solutions for their irrigation needs.
  • Monitored fields for pests, weeds and diseases and applied fertilizer, herbicides and pesticides.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Operated forklifts to shift large containers of materials and crops ready for sale.
  • Ran tractors, Loaders, Forklifts and Dump Truck.
  • Maintained artificial turf fields.
  • Complied with PAUSD policies, objectives and communication goals.
  • Delivered high level of customer support by servicing malfunctioning systems within 8 hours of complaint calls daily.

Restaurant Owner and Operator

Round Table Pizza
06.1987 - 08.1999
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and 15 employees.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Implemented effective inventory management systems to minimize waste and control food costs.
  • Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Increased customer satisfaction by implementing high-quality service standards and staff training programs.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Negotiated favorable lease terms with property owners, securing prime location spots at reduced rental rates.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
  • Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
  • Developed comprehensive employee manuals outlining operational procedures, company policies, and expectations for enhanced staff performance.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Reduced waste and increased recycling, contributing to more sustainable production practices.
  • Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
  • Streamlined data entry for production metrics, improving accuracy and accessibility of operational reports.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Made sure that products were produced on time and are of good quality.

Education

Associate of Arts - Small Business Management

Foothill College
Los Altos, CA

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Team Training
  • Safety oversight
  • Employee development
  • Customer relationship development
  • Workflow optimization
  • Compliance management
  • Quality assurance
  • Project planning
  • Scheduling coordination
  • Risk management
  • Project management
  • Team leadership
  • Employee supervision
  • Decision-making
  • Data entry
  • Goal setting
  • Coaching and mentoring
  • Staff training

Accomplishments

  • Supervised team of 20 staff members.
  • Achieved success by completing complex repairs and planned projects with accuracy and efficiency.
  • Achieved success through effectively helping with Team Building and Supervision as well as maintaining strong communication skills with PAUSD and the community of Palo Alto and Stanford.

Timeline

Maintenance and Operations Supervisor

Palo Alto Unified School District
08.2022 - Current

Irrigation Technician and Landscape

Palo Alto Unified School District
06.2007 - Current

Restaurant Owner and Operator

Round Table Pizza
06.1987 - 08.1999

Associate of Arts - Small Business Management

Foothill College
Brett LarsonManagement