Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brett Magee

Broken Arrow

Summary

Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Aldi
08.2022 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.

Team Lead

Target
10.2020 - 08.2022
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.

Shift Supervisor

Starbucks
02.2021 - 04.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Increased sales performance through effective upselling techniques and staff training initiatives.

Store Associate

QuikTrip
09.2019 - 10.2020
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Store Associate

Reasors
05.2016 - 10.2020
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Utilized product knowledge to offer alternatives when specific items were out of stock, maintaining potential sales.
  • Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.

Education

BBA - Business Administration And Management

University of Maine At Presque Isle

Associate of Science - Computer Information Systems

Tulsa Community College
Tulsa, OK

Skills

  • Customer service
  • Retail operations
  • Inventory control
  • Time management
  • Team management
  • Sales techniques
  • Computer skills
  • Computer troubleshooting
  • Computer assembly
  • Organizational skills
  • Business strategy
  • Multitasking and organization

Certification

  • TEFL 200 Hour Diploma - The TEFL Org


  • Secure Infrastructure Specialist Certificate - Tulsa Community College


  • IBM Data Analyst Certificate - IBM


  • Google IT Support Professional Certificate - Google

Timeline

Assistant Store Manager

Aldi
08.2022 - Current

Shift Supervisor

Starbucks
02.2021 - 04.2022

Team Lead

Target
10.2020 - 08.2022

Store Associate

QuikTrip
09.2019 - 10.2020

Store Associate

Reasors
05.2016 - 10.2020

BBA - Business Administration And Management

University of Maine At Presque Isle

Associate of Science - Computer Information Systems

Tulsa Community College

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