Brett McCarthy
Scientist
Union City,CA
Summary
A dedicated Regional Operations Manager with a strong commitment to achieving excellence in performance and customer satisfaction. Skilled in conducting routine operational assessments, directing regional management teams, and adept in budgeting, succession planning, and performance management. Known for being a proactive leader and adept problem-solver, focused on optimizing operations for cost reduction and enhanced organizational effectiveness. Exhibits independent decision-making abilities and sound judgment to drive positive outcomes for the company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Regional Operations Manager of Molecular Biology
GENEWIZ
01.2019 - 03.2024
- Coordinated with department managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Enhanced customer satisfaction through effective communication and problem-solving strategies with Sales and Senior Scientists.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Managed San Francisco, San Diego and Boston Labs to offer superior customer excellence and mentor and train employees.
- Developed processes to save on costs and prevent losses.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Led weekly meetings with satellite sites to review progress, address challenges and drive timely task completion.
- Devised and executed training plans for new and existing staff to support competency and compliance.
Assistant Manager of Molecular Biology
GENEWIZ
04.2018 - 12.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Team Lead of Genetic Analysis and Molecular Biolog
GENEWIZ
09.2017 - 02.2018
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Shift Lead of Molecular Biology
GENEWIZ
03.2017 - 09.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Responded to and resolved customer questions and concerns.
- Established positive rapport with customers and staff members alike through strong communication skills.
Associate Scientist II
GENEWIZ
09.2016 - 03.2017
- Worked with cross-functional project teams to support productions of automation and efficiency.
- Maintained a safe and organized laboratory environment by adhering to best practices for chemical handling and waste disposal.
- Managed multiple projects simultaneously, demonstrating exceptional time management skills while maintaining high levels of accuracy.
- Led training sessions on lab equipment usage for new hires, promoting a culture of continuous learning within the team.
Associate Scientist I
GENEWIZ
12.2014 - 09.2016
- Led training sessions on lab equipment usage for new hires, promoting a culture of continuous learning within the team.
- Optimized laboratory processes by implementing new techniques and technologies to increase efficiency.
- Troubleshot instrumentation issues, ensuring minimal downtime for critical experiments.
- Trained newly hired employees on processes and procedures relevant to lab tasks at hand.
- Prepared samples for analytical testing using genetic analysis.
Lab Assistant
GENEWIZ
06.2014 - 12.2014
- Managed specimen sample handling, receiving, storage and inventory.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Safely prepared reagents, compounds and lab test solutions.
Education
Bachelor of Science - Cell And Molecular Biology
California State University - Channel Islands
Camarillo, CAAssociate of Science - Biotechnology
Moorpark College
Moorpark, CA06.2011
Skills
- Operational Efficiency
- Excellent interpersonal skills
- Business Growth Initiatives
- Key Performance Indicators
- Teamwork and Collaboration
- Process Improvements
- Operations Management
Certification
Certificates from GoSkills.com
- Leadership Training
- Team Leadership
- Project Management Basics
- Project Planning
- Finance for Operations Managers
- Intro to Lean Six Sigma
- Lean Six Sigma Yellow Belt
- Lean Six Sigma Principles - Green Belt
Timeline
Regional Operations Manager of Molecular Biology
GENEWIZ
01.2019 - 03.2024
Assistant Manager of Molecular Biology
GENEWIZ
04.2018 - 12.2018
Team Lead of Genetic Analysis and Molecular Biolog
GENEWIZ
09.2017 - 02.2018
Shift Lead of Molecular Biology
GENEWIZ
03.2017 - 09.2017
Associate Scientist II
GENEWIZ
09.2016 - 03.2017
Associate Scientist I
GENEWIZ
12.2014 - 09.2016
Lab Assistant
GENEWIZ
06.2014 - 12.2014
Bachelor of Science - Cell And Molecular Biology
California State University - Channel Islands
Associate of Science - Biotechnology
Moorpark College
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