Brett Miller
Carol Stream,IL
Summary
Versatile problem solver with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful work environment. Possessing exemplary interpersonal and communication skills. Experience working in sales in tourism-based environment.
Overview
9
9
years of professional experience
Work History
CREW LEADER
Casey's
03.2021 - Current
- Trained employees in time management and company policies to properly complete job duties
- Pitched in to help with variety of job tasks depending on daily needs, filled in for sick employees and completed store promotional projects
- Instructed crew members in safe work practices and methods in accordance with government regulations
- Settled crew member disputes by addressing problems quickly and providing successful mediation
- Monitored team members daily to verify work quality and address concerns
HANDYMAN ASSISTANT
Kos Handyman Services
08.2019 - 09.2022
- Efficiently managed time and resources to complete multiple concurrent repair tasks within given deadlines
- Conducted thorough clean-up processes after each project, ensuring client satisfaction and a polished final product
- Assisted in painting interior/exterior surfaces for a refreshed appearance that exceeded client expectations
- Performed routine plumbing fixes, preventing potential water damage and costly repairs for homeowners
- Removed and repaired carpet and wood flooring in addition to floor installation
SALES ASSOCIATE
Scooter Bro's
05.2018 - 08.2018
- Independently conducted sales and rentals for mopeds and scooters
- Utilized interpersonal communication skills to attract tourist and local customers
- Ensured proper completion of all required liability and safety paperwork
- Completed safety instruction and riding lessons with both individuals and small groups
BASKETBALL COACH
F3 Hoops
06.2015 - 05.2018
- Acted as positive role model for team participants aged 12-17 years
- Developed strong relationships with player parents to encourage open communication and collaboration regarding player development
- Promoted sportsmanship, teamwork, and respect among players both on and off the court
Education
Bachelor of Arts - Philosophy
Benedictine University
05.2024
Skills
- Critical Thinking
- Interpersonal Communication
- Rational Decision-Making
- Verbal and Written Communication
- Adaptability
- Time management
- Active listening
- Conflict resolution
- Coaching
- New Hire Training
Volunteer History
11/2013-Present, Brittany's Trees, Carol Stream, IL, Volunteering every holiday season with members of local community to generate donations. Assisted in event organization and set-up process including inventory management and delivery route planning. Fulfilled and installed tree orders, working with a small team completing multiple delivery routes.
Timeline
CREW LEADER
Casey's
03.2021 - Current
HANDYMAN ASSISTANT
Kos Handyman Services
08.2019 - 09.2022
SALES ASSOCIATE
Scooter Bro's
05.2018 - 08.2018
BASKETBALL COACH
F3 Hoops
06.2015 - 05.2018
Bachelor of Arts - Philosophy
Benedictine University
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