Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver

Brett Miller

Cincinnati

Summary

Versatile and dynamic, with a proven track record at Woodhouse Day Spa, I excel in customer service and nail art techniques. Demonstrated ability to enhance client satisfaction and loyalty through exceptional service and skillful application, while fostering strong relationships and team collaboration. Achieved significant client base expansion through innovative designs and strategic social media promotion.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience

Work History

Nail Technician

Woodhouse Day Spa
05.2022 - 06.2024
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Communicated effectively with management concerning important customer issues.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
  • Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
  • Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.

Lead Nail Technician

Salon Pink Beauty and Ink
07.2021 - 12.2021
  • Developed creative nail art designs, drawing in new customers and establishing loyal clientele base.
  • Organized workstation efficiently for maximum productivity during peak business hours without sacrificing service quality or cleanliness standards.
  • Streamlined appointment scheduling, maximizing staff efficiency and reducing client wait times.
  • Conducted inventory management tasks, ordering supplies as needed to maintain optimal stock levels.
  • Maintained strict sanitation standards, ensuring a safe and hygienic experience for all clients.
  • Educated clients about nail care best practices and proper maintenance between appointments, promoting long-lasting results and repeat visits.
  • Supported salon leadership with administrative tasks, contributing to the smooth operation of daily business activities.
  • Enhanced client satisfaction by providing high-quality nail services and maintaining a clean work environment.
  • Implemented effective time management strategies for completing nail services within allotted appointment durations while maintaining high quality results.
  • Continuously improved technical skills through professional development courses and staying current on industry trends to provide outstanding service quality.

Receptionist

Dermatologist of Southwest Ohio
08.2019 - 08.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.

Sales Representative

Dicks Sporting Goods
03.2017 - 01.2018
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.

Religious Program Specialist

US Navy
02.2013 - 02.2017
  • Delivered exceptional pastoral care for hospitalized or homebound members, offering comfort during difficult times.
  • Organized fundraising initiatives to support church operations and outreach efforts, generating necessary resources for continued success.
  • Developed educational materials for Sunday Services and Bible studies to enhance learning opportunities.
  • Coordinated with local organizations to organize interfaith events, promoting understanding and cooperation between different religious groups.
  • Promoted a safe environment for all congregation members through regular safety assessments and policy implementation.
  • Offered pastoral counseling to individuals in need, providing emotional support and guidance.
  • Assisted with organizing religious activities and services.
  • Attended meetings with religious leaders.
  • Supported religious leaders in performing various duties.
  • Educated members of congregation on religious beliefs and practices.

Education

High School Diploma -

Wyoming High School
Cincinnati, OH
06-2012

Skills

  • Customer service
  • Time management
  • Nail art techniques
  • Sanitation procedures
  • Appointment management
  • Relationship building
  • Team collaboration
  • Product knowledge

Timeline

Nail Technician

Woodhouse Day Spa
05.2022 - 06.2024

Lead Nail Technician

Salon Pink Beauty and Ink
07.2021 - 12.2021

Receptionist

Dermatologist of Southwest Ohio
08.2019 - 08.2020

Sales Representative

Dicks Sporting Goods
03.2017 - 01.2018

Religious Program Specialist

US Navy
02.2013 - 02.2017

High School Diploma -

Wyoming High School
Brett Miller