Brett Moder
Girard,OH
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
15
15
years of professional experience
Work History
Manager
Amen Corner
03.2009 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Bachelor of Science -
Youngstown State University
Youngstown, OH07.2024
Skills
- Financial Management
- Business Development
- Workforce Management
- Staff Development
- Operations Management
- Expense Tracking
- Marketing
- Complex Problem-Solving
- Schedule Preparation
- Verbal and Written Communication
- Budget Control
- Time Management
- Team Leadership
- Staff Management
Additional Information
Excellent in Microsoft Word, Powerpoint, and Excel
Timeline
Manager
Amen Corner
03.2009 - Current
Bachelor of Science -
Youngstown State University
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