Brett Nansel
Wilmington,MA
Summary
Dynamic professional with a proven track record at Belmont Country Club and Altitude Trampoline Park, LLC, excelling in roles requiring meticulous cleanliness standards and robust problem-solving skills. Spearheaded initiatives to enhance service quality and operational efficiency, significantly improving customer satisfaction. Demonstrates exceptional teamwork, collaboration, and leadership abilities, driving positive outcomes and workplace excellence.
Overview
7
7
years of professional experience
Work History
Locker Room Attendant & Food Runner
Belmont Country Club
06.2017 - Current
- Helped create an inviting atmosphere through regular cleaning tasks such as vacuuming, mopping floors, and wiping down surfaces as needed.
- Promoted a positive atmosphere for members through professional and courteous interactions.
- Streamlined laundry operations, ensuring timely replenishment of fresh towels and linens for member convenience.
- Responded to member requests for assistance, toiletries, and personal care items.
- Managed locker room inventory and supplies.
- Ensured smooth transitions between shifts by effectively communicating relevant information to incoming staff members.
- Collaborated with team members to ensure consistent high-quality service across all areas of the facility.
- Enhanced member satisfaction by maintaining a clean and organized locker room environment.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Greeted members and offered them assistance.
- Assisted wait staff with timely food delivery and guest requests.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Assistant General Manager
Altitude Trampoline Park, LLC
12.2019 - 05.2024
- Handled cash accurately and prepared deposits.
- Assisted in recruiting, hiring and training of team members.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Motivated, trained, and disciplined employees to maximize performance.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Trained and guided team members to maintain high productivity and performance metrics.
- Resolved problems promptly to elevate customer approval.
Education
High School Diploma -
Wilmington High School
Wilmington, MA06-2020
Skills
- Respectfulness
- Team player attitude
- Punctuality
- Flexibility
- Initiative-taking
- Cleanliness standards
- Teamwork and collaboration
- Customer service
Timeline
Assistant General Manager
Altitude Trampoline Park, LLC
12.2019 - 05.2024
Locker Room Attendant & Food Runner
Belmont Country Club
06.2017 - Current
High School Diploma -
Wilmington High School
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